Category Archives: roadside restaurants

January 8, 2023 · 11:29 am

Meals along the way

On Monday, October 6, 1834, Charles Shipman and his two teenage daughters, Joanna and Betsey, left Athens, Ohio, for Philadelphia. Charles went there twice a year to buy goods for his general store. They traveled in their two-horse carriage and would not return until November 15, by which time they had been through the mountains, traveled by steamship, visited Washington and Baltimore, and met with President Andrew Jackson.

Their usual plan was to get up early, travel for a while and then stop for breakfast and dinner at an inn or tavern. Their main meal was mid-day dinner. They ate “supper” wherever they were staying for the night. They stayed at inns, hotels, and for their longest stay, in Philadelphia, at a boarding house where their meals were supplied.

The meals in taverns and inns in small towns were surely humble. Joanna kept a record of their travels, more of a log of times and distances than a diary of subjective impressions and descriptive details. It’s disappointing that she was not inclined to record much about what they ate on their travels, but there are some interesting bits.

On their fourth day of travel they stopped in Morristown OH for breakfast at 9 a.m. Joanna writes: “Found some tomato preserves on the table, at first thought they were very good, but after tasting again concluded to the contrary.” On Joanna’s initial recommendation, Betsey ate some of the preserves but later told her sister that they made her feel sick.

That evening they arrived in Wheeling – now in West Virginia, but then Virginia – and stayed in a “very good country tavern” where Joanna reported she “Ate too much supper, and that with rainy weather and miserable roads makes me feel a little homesick.”

In the journal it becomes clear that the sisters were prone to feeling homesick and anxious – about traveling through the mountains, staying in cities, meeting people, and being on steamboats. Joanna found Smithfield VA, and then Petersburg VA where they stayed overnight, depressing: “Have had the horrors all day.” Seeing a fire from their window in Philadelphia, Joanna recorded that she and Betsey were “frightened out of our wits.”

Did anything thrill the sisters on what was probably their first trip outside Ohio? Joanna certainly shows no excitement about meeting “Old Hickory,” the President, and simply records that after shaking hands, and “looking at him as long as we cared to, we left his August presence and went into the yard.”

Joanna writes with a restrained tone, yet it’s clear she has a sense of humor. The Shipmans met with various people along the way. After one of them, a man who “ogled his eyes” when he looked at the sisters, told them he planned a future visit to Ohio, Joanna writes, “So now look sharp, Miss Betsey.”

On the way to Fredericktown MD, they stayed overnight at an inn. Joanna recorded her simple breakfast the next morning as “a piece of bread, strong [i.e, rancid] butter, peach sauce and a cup of milk.”

At that point they were about to reach that part of their trip that took them to larger cities. But I feel certain that they had no interest in exploring urban dining as itemized on the 1834 bill of fare of the Adelphi Coffee House in Philadelphia [shown above]. It gives a good idea of choice dishes of that time, but since the coffee house was also a drinking place it would have been forbidden territory for this family. Charles Shipman was a dedicated temperance follower who refused to handle alcohol in his store.

Upon reaching Baltimore the next evening, they had trouble finding a hotel that was not full, but on the third try discovered a new place called Page’s that had just opened. Joanna described it as “the most splendid house my little eyes ever beheld.” They had a private parlor and meals brought to their room. But despite these positive aspects, she wrote “It nearly frightens us out of our wits to go all through [the hotel]. Betsey says she never thought she was raised in the woods to be scared at an owl, but she has found tonight that she was.”

Their 11-day stay in Philadelphia included some strange-sounding entertainments. At the Hall of Independence they viewed dogs powering cloth making, and an automaton that wrote. The next day they went to Washington Hall where they saw speaking and dancing puppets and “the exhibition of the burning of Moscow.”

Their father offered Joanna and Betsey a trip to New York City, but they turned it down, preferring to head for home.

Leaving Philadelphia they returned to Washington, beginning their journey homeward. They stayed in a large hotel, Brown’s Indian Queen Inn, but did not record anything about it. Traveling through Virginia they stopped at Warm Springs, where they were weighed so they could see how much they gained at dinner. Charles (119½), Betsey (109), and Joanna, (118½) each added from 1 to 1½ pounds to their slight frames. They stayed overnight in the springs region, eating “a real country breakfast” the next morning. Then, for dinner at White Sulphur Springs, they “were treated to some fresh pork fried, some fresh beef fried, some light bread and some milk, rather tough this, as I look at it,” recorded Joanna.

Only two days from home, they stopped at Wilson’s Hotel in Charleston for dinner. She reported “the way dinner was served was a ‘touch above the vulgar.’” I would not think that was a resounding compliment.

Joanna was more than thrilled to get back home to her mother and brother.

© Jan Whitaker, 2023

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September 25, 2022 · 12:14 pm

Basic fare: pancakes

After a start in the 1950s, pancake houses made it big in the following decade.

Of course pancakes were not new to eating places. Far from it. They had long been a staple of short order restaurants, known variously as flapjacks, hoecakes, hot cakes, griddle cakes, flannel cakes, batter cakes, butter cakes, and just plain cakes. The mighty Childs chain had built its business by transfixing pedestrians with women flipping pancakes in its windows.

Cheap yet filling, it’s hardly surprising that pancakes grew in popularity during the 1930s Depression. The Childs Corporation reported in 1931 that pancakes with butter and syrup ranked as “the most typical American dish.” Pancakes were once again in the spotlight in the film Imitation of Life (1934) in which a white woman’s Black cook runs Aunt Delilah’s Pancake Shop which makes a hit on the Atlantic City boardwalk. The 1930s was also the decade in which The Pancake House opened in Portland OR – a restaurant which James Beard playfully nominated in the 1950s as one of the 10 best in America.

But what was new in the 1960s, with the spread of economic prosperity through (white) America, was the popularity of the “family restaurant.” Children, who had earlier been a minor element in eating out, became a new factor in restaurant success. Now included in dining plans, they often ascended to the role of lobbyist and de facto decision maker. And, while Mom might frown on high-calorie menus and Dad might wish for steak, the kids loved pancakes.

Pancake restaurants of the 1960s welcomed children with bright primary colors, cartoonish figures on menus and walls, and at least in one case with a rather alarming-looking costumed clown. If a child had not fully satisfied their sweet tooth with pancakes, they could raid the “old-time” candy barrels at Florida’s Kissin’ Cousins Pancake Inns. Meanwhile, an adjoining cocktail lounge beckoned parents with beer and bourbon.

What else was new about pancake restaurants? They were part of the advent of eating places focused on single foods, such as hamburgers or pizza. Like pizza, pancakes held special charm for restaurant owners because their ingredients were cheap and no skilled cooks were needed. Plus, they weren’t just for breakfast — customers were ready to order them all day and through the night. The trade journal American Restaurant mused in 1960, “Who ever dreamed that the lowly pancake would build a fortune . . .?”

Restaurant consultant George Wenzel asserted that pancake houses proved “that any one item, prepared with great care, and basically popular, can lead to fortunes especially if the menu price is reasonably low.” While regular service restaurants had food costs up to 48%, he figured they were only 35% in specialty restaurants such as pancake houses.

Chains built around pancakes spread rapidly. By 1961 the International House of Pancakes had opened 25 units in just three years, and was poised to expand into the Northeast. Uncle John’s Pancake Houses, begun in 1956, were doing business with 60 units in more than 20 states. Each of these chains may have been inspired by Aunt Jemima’s Pancake House that opened in Disneyland in 1955.

Despite the development of dozens and dozens of pancake varieties and their high profit margins, pancake restaurants gradually broadened their menus. The trade magazine Cooking for Profit noted in 1964 that pancake restaurants had found it necessary to put steak on the menu. The growing menus meant that the pancake restaurant boom would soon give way to a more general sort of family restaurant in the 1970s. Like pancake restaurants, full-service family restaurant chains such as Denny’s and Country Kitchen were also expanding.

Eating in restaurants continued to be popular with families in the 1970s. Reporting on a Gallup survey in 1975, Food Service Magazine observed that more working mothers, increased family income, and smaller families suggested “a more profitable family market than ever before.” The survey also found that preferences included table service restaurants that welcomed children, had moderate prices – typically $1.00 to $1.99 per person for breakfast — and a menu with a wide range of selections.

A 1978 New York Times story titled “Family Restaurant Booming” noted that dining out is extremely sensitive to economic conditions, a situation that is likely to be especially true for family dining.

So the current economy should favor patronage at IHOP, the reigning pancake kingdom.

© Jan Whitaker, 2022

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April 18, 2021 · 5:14 pm

Bicycling to lunch and dinner

In the 1890s old wayside inns and roadhouses removed the horse troughs and replaced them with bicycle stands. A new day was dawning!

For years, ever since railroads had reduced horse-and-carriage traffic on the old colonial turnpikes, roadside eating and drinking places outside cities had been in serious decline. After the Civil War they were visited mostly by farmers and marketmen taking their produce to the city by horse and wagon. But, due to the popularity of bicycling beginning in the late-1880s, city people became the favored customers, both because they came in larger numbers and because they spent more.

Bicycling was fast becoming the favorite leisure-time activity of the American public. They couldn’t wait to take a spin in their free time, often on a route with wayside inns and roadhouses. The oldest inns were in the East, mostly found in states such as Massachusetts and Pennsylvania. The Red Lion inn at Torresdale PA, for example, was built in 1730.

For those preferring shorter rides, city parks were attractive, perhaps none so much as Philadelphia’s Fairmount Park. It was well supplied with places to stop for a bite [such as The Dairy, shown here]. New Yorkers liked to tour the good roads on Staten Island or pedal out to Long Island and Coney Island, often making a stop at the beach. Bicyclists in Oregon were drawn to a rose farm outside Portland, site of the Ah Ben roadhouse where chicken dinners were served.

There were also eating places set up in homes along the wayside, and homemade refreshment stands in fields. Often these eating and drinking places were dubbed “Wheelman’s Rest.” One in Malden MA was offering light snacks in 1896, but apparently no beer or liquor, an activity that landed many proprietors who had no liquor licenses in jail.

Californians boasted that bicycling was possible year round in “the land of sunshine.” Country trips might be planned around visits to old missions. Pictured above are members of San Diego’s Crown City club, wearing white suits and sombreros on a tour in 1896.

Bicycling was popular across the country with men and women, both white and Black. Black cyclists, however, were banned from some local clubs and, after 1894, from membership in the national League of American Wheelmen. That did not stop them from cycling, but I can’t help but wonder whether they were welcome at most inns and roadhouses.

White women, however, were welcome, despite those who criticized them for showing their ankles or adopting non-ladylike postures. For years feminists had tried and failed to reform constricting women’s clothing. Almost overnight, opposition faded as bicycling women began wearing split skirts and bloomers. Beyond clothing, it seemed as though the new past time had a freeing effect. A journalist visiting a Bronx beer garden one evening wrote: “The bicycle has made ‘new women’ of them. They lean their elbows on the table and call for beer, or, leaning back, cross their legs man fashion and sip from the foaming mug.”

Bike paths were crowded from April through October, especially on Sundays, the most popular day of the week for cycling. Christian ministers were horrified, particularly if stopping at roadhouses was involved. As one wrote in 1897, this inevitably led to “blunting the moral sense, dulling the moral perceptions, and tainting the purity of the moral character . . .”

Ministers disliked Sunday bicycling no matter where riders stopped along the way. More conventional “wheelwomen” might prefer tea-roomy places serving nothing alcoholic where menus included milk, root beer, and lemonade, along with sandwiches, cheese and crackers, and cakes. Servers there were women who, according to one account, were ready to repair a sagging hem, brush dirt off a costume, or attend to a minor wound. The short-lived Greenwich Tea Room in Connecticut, operated by two young society women, offered dainty sandwiches of tongue, ham, chicken, or lettuce, plus home-made cake and ice cream. Drinks included café frappe and café mousse, both 10 cents.

Shore dinners also attracted bicyclists. In 1899 a cyclist traveling along the shore from New York City to Boston stopped at Hammonasset Point in Madison CT for a dinner that included clam chowder, bluefish, steamed clams, boiled lobster, potatoes, corn, tomatoes, cucumbers, pudding, ice cream, coffee, and milk – all for 50 cents. And an abandoned church turned restaurant and bowling alley in Undercliff NJ [pictured] did a brisk summer business in clam chowder with cyclists traveling along the Hudson River cliffs.

In the early years of the 1900s, the fad began to slow somewhat. Bicycling on roads became more dangerous as the number of cars multiplied. Through the years bicycling organizations had lobbied ceaselessly for improvement of the nation’s roads, most of which were unpaved. But they did not reap full benefit. As roads were improved, cars soon took over and bicycling accidents, often fatal, increased. However, automobile drivers continued the Sunday habit of heading out to country inns, tea rooms, and roadhouses that bicyclists had begun.

© Jan Whitaker, 2021

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April 4, 2021 · 4:54 pm

Anatomy of a chef: John Dingle

Although he was English, it was John Dingle’s lifelong ambition to be regarded as a French chef. Ironically, it was while working at a Bronx roadhouse that he attained that recognition when he was dubbed “Monsieur Jean Dingle.” He expected his former co-workers in New York’s Ritz Hotel kitchen to ridicule him about it, but it turned out they were proud of him. [pictured: the roadhouse, ca. 1912]

His few years spent in New York capped what he regarded as on-the-job professional training. To help support his family, he had begun as kitchen boy at the Old Drawbridge Hotel in his home city of Bristol, England, at age 13. At 14, he resolved to become a first-class chef, even though he knew that it was an unusual aspiration for an Englishman. He knuckled down, working 12-hour days and teaching himself French. By the time he came to the U.S. nine years later, in 1911, he had worked in hotel and restaurant kitchens in London and throughout Europe. Despite facing ridicule because he was English — especially in France — he managed to work his way up. [Majestic Hotel, Paris, approx. when he worked there]

He tells his story in the book International Chef: Paris, New York, London, Monte Carlo, Lisbon, Frankfurt (1953).

He was recruited off the streets of London for a kitchen job at the soon-to-open NY Ritz-Carlton by an agent who offered him free passage and a wage of $27.50 a week. This was good pay contrasted with much of Europe where, he had discovered, the more prestigious the kitchen, the lower the wages. At the Ritz he was assigned to make hors d’oeuvres, but soon requested a move up: “I considered that I had already spent longer than was necessary in the cold department of the industry. I made my customary request to be transferred to the main kitchen and I was soon working in the sauce department, which is the most important in any kitchen . . .”

French was the language of the Ritz staff. Soon after he arrived his colleague “Monsieur Robert” showed him how to write out the daily supply requisition. Robert was surprised how well he did it, leading Dingle to reply, “I ought to be able to write it considering I’ve spoken it all my life.” Monsieur Robert (Trudge) was astounded, saying, “Well I’m blown, I thought I was the only English chef living.” Neither of them had ever met an English chef before. Of course, since an English chef had to masquerade as French, they might have been wrong. [pictured: Ritz dining room, ca. 1911]

Dingle decided to move on and, after a few short stints at summer resorts, landed a job at the Woodmansten Inn, on the Pelham Parkway in the Bronx. Adjoining a racetrack in its early years, it also had the distinction of being one of the roadhouses closest to Manhattan.

If everything was in order at the Ritz-Carlton, with its 70 chefs and well-equipped kitchens, that was far from the case at the Woodmansten Inn. Hired as chef, he immediately began correcting problems. He discovered that waiters had quite a few tricks such as substituting cheap wines for good vintages, and getting kickbacks from suppliers who were furnishing inferior foods while charging for higher grades. Refrigeration was supplied by three ice boxes located in the hot kitchen where the ice melted rapidly and dripped on the floor. He moved one to the cool cellar and used the others as storage cabinets. He rescued the inn’s vegetable garden and fruit trees which had been allowed to go wild. He converted abandoned, rundown stables and sheds into chicken houses. Another major coup was his introduction of broccoli onto the menu after he found an Italian neighbor growing it. It was not widely known outside of Italian communities – he referred to it as “green cauliflower.” He guessed that it would be a novelty to guests, who would tell their friends about it. Apparently he was correct because the next proprietor of the inn, well-known NY restaurateur Joe Pani, earned the title “broccoli king” by claiming he had introduced it to the U.S.

After a couple of years in New York, Dingle decided it was time to return to England, to his fiancé and his aging parents. He announced the decision to his boss, a man simply identified as “Mr. Roberts” in the book. Roberts then proposed that Dingle return after his marriage and become a co-proprietor with him. He convinced Dingle to hand over his savings, which amounted to $1,000 – equal to 70% of his annual income. After his return to Bristol, Dingle received urgent messages from Roberts informing him that the owner of the property was about to sell it and was demanding accumulated back rent. Roberts claimed he had paid off the debt and moved to Chicago.

I’ve come to suspect that Dingle was the victim of a scam by Roberts, who knew that the actual property owner – and the restaurant’s proprietor – was planning to sell, and who had no intention of going into business with Dingle. In fact, Roberts was also probably in on the various fiddles that Dingle attributed to the cooks and waiters.

Despite seeing his plans for the future ruined, and having lost his savings, the ever-determined Dingle went on to open two successful restaurants in Bristol.

© Jan Whitaker, 2021

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May 17, 2020 · 3:35 pm

Restaurant-ing on wheels

Will more people turn to food trucks for away-from-home meals this summer? With the cancellation of so many outdoor festivals and events, food truck operators may want to set up on city streets instead.

But in many places they may face obstacles that go back more than 100 years, to the era of the horse-drawn lunch wagon.

Selling ready-to-eat food on the street originated long ago. As far back as the 1830s, and again in the 1850s, “omnibuses” outfitted as cafes appeared on the streets of Paris and Lyons. But it wasn’t until the 1870s that some American sellers of prepared food graduated to vehicles. Following Chicago’s disastrous fire of 1871, “wagons gaily painted and covered with awnings” showed up on street corners supplying homeless crowds with basics such as sausages, fish, oysters, boiled onions, baked potatoes, pie, and coffee.

Early lunch wagons could be found in other states too. The oldest advertisement I’ve found is from Connecticut in 1877. In the 19th century they were usually referred to as night lunch wagons since night was their busy, sometimes only, time of business.

In the 1880s the number of lunch wagons grew. Temperance groups in Chicago and the Northeast adopted them as a way to lure late-night drinkers with coffee and rolls, naming their vehicles “owl wagons.”

The first wagons tended to be cobbled together out of spare parts, but it wasn’t long before enterprising New Englanders realized the potential for profit in manufacturing them. Worcester, Massachusetts, became a center of production for a number of companies, as detailed in the classic book American Diner by Richard Gutman. By 1892, Worcester lunch wagon maker Charles Palmer was supplying his patented lunch wagons to many parts of the country. Some of them had elaborately painted exteriors that made them resemble circus wagons. Larger ones tended to have enough room inside to allow a few customers to sit at narrow side counters, while in older and homemade models orders were handed out a window.

Except for in Southern states where they were rare, their numbers continued to grow in the 1890s. It’s likely that the economic depression of that decade expanded their popularity. The low prices lunch wagons charged for humble food such as hamburger sandwiches made them favorites of the poor who formed their main customer base along with heavy drinking saloon patrons. In some places they were known as sandwich or frankfurter wagons, and in California as tamale wagons. Whatever they served, it was inexpensive.

Some lunch wagon proprietors made a decent profit but there were costs to doing business in addition to supplies. These could include wagon rental, hiring a horse to haul the wagon back and forth, rental of a garage to store the wagon during off time, and sometimes various payoffs to authorities and saloon owners.

It didn’t take long for opposition to lunch wagons to emerge, particularly from all-night restaurant keepers who became angry when wagons took a stand outside their doors. In 1893 restaurant keepers in Hartford CT petitioned the city for an ordinance that would limit how many hours lunch wagons could be on the streets. Complaints against the wagons were extensive. Restaurant owners declared that their businesses built up the town by supporting taxable properties, while the lunch wagons did not. They also argued that city streets were not intended as business sites.

Other complaints — from city officials and the public at large — focused on traffic congestion, gaudy and ugly appearance, unsanitary conditions, and rough customers who got into fights. In Los Angeles in the early 1900s, wagon proprietors were criticized for serving “embalmed” beef dosed with chemical preservatives. There were complaints about cooking odors. In Fort Worth TX, a paper reported, “Some people simply don’t like the idea of seeing a man take a big greasy hamburger sandwich and standing on the sidewalk munching away, while ladies and children pass and cannot avoid seeing him.” (Hamburger was seen as undesirable poor people’s food then.)

Fancier lunch wagon designs may have been intended to win greater acceptance. “White House” lunch wagons, produced by Thomas Buckley in Worcester and regarded as the finest made, were not only painted a clean-looking white but had colored glass windows with images of presidents and military figures. By 1899 the Buckley company was said to operate and control the lunch wagon business in 25 cities. The company sent wagons all the way to the Pacific Coast. However, despite their finery, Buckley wagons in Chicago operated in the poor parts of the city, where payoffs to property owners and police were often necessary.

As the 19th century turned into the 20th more regulations and limitations were forced on lunch wagon operators. Some required restaurant licenses or limited the number any one owner could operate. Chicago was among the cities that banned wagons on main streets, while others such as Albany NY and Lynn MA banned them on all streets. Operators began to look for alleyways or permanent locations they could settle on, often hiding their wheels behind dummy foundations. Over time the prefab eateries – now called diners – were produced in larger sizes, without wheels, and with better seating and cooking facilities.

But, now-motorized portable restaurants on wheels did not go away – rather they adapted to the restrictions by going on the move. They traveled to factories for shift changes, or to fairs and carnivals. As long as they were moving all day and had a peddler’s license, they were legal. Then, in the 2000s, food trucks became somewhat upscale, appealing to customers interested in exploring dishes from a wide range of the world’s cookbooks.

Yet some of the issues that plagued early lunch wagons lingered on. Complaints today no longer target brawling customers or spoiled food, but not all cities welcome the trucks. Fumes from gasoline powered generators that many trucks use can be obnoxious. And of course restaurants still don’t want them parked outside. Regulation of food trucks has increased considerably since the olden days (see Wikipedia) and some locations are off limits.

But, with the threat of the spread of disease and some diners’ hesitations about indoor seating, I wonder if we’ll see some relaxation of regulations.

© Jan Whitaker, 2020

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April 19, 2020 · 5:13 pm

Drive-up windows

A short time ago I read a Serious Eats article about how drive-through fast-food restaurants are filling a gap during the coronavirus epidemic because they make it possible for customers to get ready-to-eat food without getting too close to others. It also gave a brief history of drive-up windows.

Reading it reminded me that I had put this topic on my to-do list a while back (along with ideas for about 500 other future posts!). Now’s the time.

Over the years, drive-throughs have come in for criticism for environmental issues around idling car engines. I think there is a genuine problem with idling vehicles, but often critiques come with an unfair amount of negative judgement about the people who use them. I reflected on this a few years ago when a journalist asked me about why Americans are so fond of using drive-ups.

Customers of drive-ups are assumed to be too lazy to get out of their cars and/or blithely unconcerned about air pollution. But it occurred to me that there are some good reasons for getting a meal this way. Certainly it’s worth considering those who are physically disabled, dead tired from a hard day’s work, dressed in dirty work clothes, accompanied by crabby small children, don’t speak the language, or are self-conscious for whatever reason.

Yet clearly most of the enormous number of people who use drive-ups do not fall into these categories. In 1998 when many communities were trying to keep out new drive-throughs, a McDonald’s company spokesperson said outlets with drive-ups made up about half of sales that way.

Fast food restaurants claim, probably accurately, that doing business from windows while providing limited or no indoor seating reduces operating costs and allows them to offer lower menu prices. That may be true, but it’s also true that environmental costs tend to be invisible.

Initially, drive-ups appeared in warm climates in the 1930s. One reason drive-up windows did not come into use earlier was that prior to the Depression many restaurant-goers still ate hot meat and potato dinner-type meals on a plate, even at noon. So drive-ups could not be a service option until restaurants had whittled themselves down into fast-food providers. They needed a small menu of simple hand-held items that could be prepared in a flash and would not turn into a mass of cold mush within minutes.

Drive-up restaurants became more common in the 1950s and 1960s, at the same time drive-up banking did. Jack in the Box, Wendy’s, and Der Wienerschnitzel were early adopters. At Der Wienerschnitzel drive-up customers passed right through their A-frame buildings, somewhat similar to a 1964 patent that shows a giant M with two lanes running through it [shown below]. In the 1970s and 1980s, as chains spread across the country, drive-up windows became commonplace.

Early drive-up windows were often intended to serve customers who had phoned in their orders. Soon some restaurants began to use push-button intercoms, making phone-ahead ordering unnecessary. In the mid-1980s a wireless ordering system became available that permitted the worker to talk to the customer without pushing a button each time, enabling her/him to move around to fill the order while communicating at the same time.

Another innovation was the drive-through with no indoor seating at all. This was the ultimate in paring down the restaurant experience, to the point of non-existence. But this approach did not reach predominance, possibly because the major chains believed that customers wanted the option of going inside.

In 1989 California adopted a plan to reduce emissions by limiting car idling at drive-throughs. Municipalities throughout the country — often those with higher-income residents – attempted to stop the construction of new drive-through businesses in the 1990s and continuing into the present. Beyond addressing environmental concerns, the movement to restrict drive-up windows may be inspired equally by a wish to keep fast-food restaurants out of the neighborhood entirely.

Despite the strong reasons that some customers have for using drive-throughs, especially now, I tend to side with the opposition. Yet, if viral epidemics become more common as some have predicted, we may see a proliferation of this type of food service.

© Jan Whitaker, 2020

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November 24, 2019 · 6:01 pm

Turkeyburgers

If the turkey growing industry had one marketing mission in the early 20th century it was to get consumers to eat more turkey, and to eat it year-round.

So, during the Depression turkeyburgers arrived upon the dining scene.

In the mid-1930s humorists found rich material in California cuisine, notably in the range of burgers found at weird and fanciful roadside eateries. Among them chickenburgers, nutburgers, onionburgers, lobsterburgers, even mysterious huskyburgers. And on Los Feliz Boulevard in Los Angeles a commentator spotted a neon sign advertising “The Snack with a Smack – Our Toasted Turkeyburger.”

The stories that appeared in the press attributed turkeyburgers to California’s bizarre culture. But what they didn’t say was that in the 1930s California was becoming a major turkey producer. Production had moved westward from its East Coast home of origin. In California, dry weather conditions were more favorable for turkey raising. But in 1936 overproduction resulted in a serious drop in prices. This was bad for producers but good for Depression-era drive-ins and roadside stands. And now producers were more interested in increasing turkey consumption than ever before.

Gonzales, Texas, was another important turkey-raising area. A local newspaperman there had a product placement idea about how to stimulate turkey sales. He suggested that since the comic strip character Wimpy was known for his love of hamburgers, it would make sense to introduce turkeyburgers into the strip. Wimpy started eating them in December of 1939.

Meanwhile, in Corpus Christi, Texas, a drug store was offering a December holiday lunch of sorts, “Something New”: a Turkey-Burger with waffle potatoes and cranberry sherbet, for 19 cents. Also in 1939, someone in Phoenix registered the trade name Turkey-Burger with the Arizona Secretary of State. It’s interesting, too, that the Berkeley, California, menu shown below, possibly from the 1930s, says “copyrighted!” following “Turkeyburger Sandwich.” (Thanks to the reader who sent me a scan of this menu and inspired this post.)

With rationing of beef, pork, veal, and lamb in World War II more restaurants added turkeyburgers and other turkey dishes to their menus. In 1941 the magazine Chain Store Age tested recipes for turkeyburgers and turkey salads on behalf of in-store soda fountains and luncheonettes. It showed that turkeyburgers had high profit potential: if a turkeyburger on a bun was served with cranberry sauce, sliced tomato, and potato salad, the magazine reported, it could be priced at 25 cents while costing only 6.55 cents. A few years later Payless stores in Albany, Oregon, cashed in on the idea, boldly charging 40 cents for their sandwich.

In the 1950s drive-ins served turkeyburgers. In 1950 they were up to 65 cents at Vogel’s Drive-In in Ogden, Oregon, though only 30c a few years later at Moeby’s Hamburger Palace in Eureka, California. A Texas drive-in revived the idea of burger variety, offering sandwiches made of chicken, turkey, rabbit, shrimp, or pork, all for 40 cents. Somewhat surprisingly, in 1969 Ferdinand’s in Honolulu’s Coral Reef Hotel, which specialized in 16 kinds of burgers, offered a Turkey Burger Deluxe on Thanksgiving Day.

Starting in the 1970s and especially in the 1980s – and continuing today — turkeyburgers came to represent a healthier substitute for a hamburger, one with less fat and fewer calories.

Have a delicious Thanksgiving!

© Jan Whitaker, 2019

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September 29, 2019 · 8:53 pm

Franchising: Heap Big Beef

The 1960s was the decade when franchising frenzy began. Franchising was hailed as a chance to be your own boss and make a comfortable income with a moderate investment.

Fast food drive-ins and other low-priced eateries with limited menus were in the forefront of the franchised businesses springing up everywhere. As is typical with franchised restaurants, owners needed no particular experience, or even interest, in food or food preparation. Because, in a sense, someone might just as well choose a franchise in wigs or roto-rooters as chicken or hamburgers.

One of the interesting franchising business careers was that of the originator of Bonanza and Heap Big Beef. The principal creator of both was an ambitious man named Don Pruess. He was a true believer in a franchising formula that paired a celebrity name with a chain of small businesses run by people who put up the capital. In 1956 he signed up Esther Williams to lend her fame as a movie star and champion swimmer to the sale of backyard in-ground, vinyl-lined pools. However, as has often been true of businesses with celebrity figureheads, the company was soon in bankruptcy.

A few years later, in 1963, Pruess began licensing local distributors to sell franchises for Bonanza Sirloin Pit Steak Houses. An advertisement for franchise applicants proclaimed, “It’s America’s hottest food franchise,” saying net profits ranged from $2,500 up to $7,000 a month with a $20,000 cash investment. The following year the first restaurant in the chain opened in Westport CT with Dan Blocker, who played ‘Hoss’ Cartwright on the TV show Bonanza, enlisted as the chain’s celebrity mascot.

As it developed, Preuss’ business was more than simply a franchisor of restaurants. As a 1973 law brief put it, his corporation, Franchises International (F. I.), “was the ultimate in franchising” because it “franchised the right to sell franchises.”

Serious expansion of the Bonanza chain actually did not happen until its acquisition by a Texas company in 1965. The following year F. I. began seeking franchisors and franchisees for Heap Big Beef. The first units in the HBB chain opened in 1967, with a menu of “giant” beef sandwiches for 59 and 99 cents.

In addition to franchising for Heap Big Beef, F. I. did the same for a beauty salon chain named Edie Adams’ Cut & Curl and Mary’s Drive-Thru Dairies. At one point F. I. revealed plans to move into franchising for more than 50 other types of businesses including nursing homes and diet centers.

At the same time, F. I. was seeking capital from a large investing company called City Investing Co. Starting in 1967, Heap Big Beef franchising advertisements identified F. I. as a subsidiary of City Investing. But the relationship was fraught from day one. The president of City Investing did not approve of F. I.’s sales tactics, including misrepresenting how many units had been opened. For example, City Investing objected to the false implications of F. I.’s claim that Heap Big Beef #32 had opened, suggesting that the number was not in fact a tally of how many had been opened. City’s subsequent failure to supply F. I. with enough capital led to the resignation of Pruess and the other officers of his corporation.

Beginning in 1969 there was a die-off of Heap Big Beef outlets. Though it had been advertised as the hottest thing going, it turned out the chain had never exceeded 60 units nationwide. The latest date I could find one in operation was 1971.

Maybe there are fans out there that still sorely miss Heap Big Beef, but I doubt it. Given its theme, it was a chain that could not exist today. The American Indian theme had no relevance, having been adopted solely because of the popularity of western TV shows at the time. The A-frame buildings were meant to suggest tepees, although they were used by other chains, including Der Wienerschnitzel. There was little about the menu that differed from 19th-century lunchroom fare except for the paucity of items and the offensive “Hollywood Injun English” used. Consider: “You’ll let out a war whoop” when you eat a Heap Big Beef (or Ham, Fish, or Corned Beef) sandwich. How about a Warrior Burger, a Shawnee Shake, or a Pawnee Pie?

File Heap Big Beef under failed restaurant chains.

© Jan Whitaker, 2019

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June 3, 2019 · 7:01 pm

Lobster stew at the White Rabbit

On the menu shown here a bowl of lobster stew cost 70 cents and came with crackers, pickles, and chips. Oyster stew was 50 cents, while fried clams with french fries, cole slaw, and coffee cost 60 cents.

The menu is undated but is probably from the 1940s. Fried lobster was one of the White Rabbit’s most popular dishes, according to Duncan Hines’ 1947 guide book, Adventures in Good Eating. With a fruit cup, tomato, pineapple, french fries, rolls, dessert, and tea or coffee, it came to $1.35. And, of course, they threw in pickles and chips.

In addition to lobster fried, sautéed, or stewed, it was also available as a salad.

Admiring patrons quoted in the 1948 edition of Gourmet’s Guide to Good Eating explained that the reason the Rabbit was always mobbed with people on their way to and from Cape Cod was due to its high standards, excellent food, and, specifically, “plates of hot buttered rolls.”

On Saturday nights the White Rabbit offered a traditional Massachusetts dinner of baked beans for 50 cents. Other interesting dishes on the menu include a vegetable salad sandwich (35¢), a sardine and horseradish sandwich (25¢), and a side order of tomato and cucumbers (15¢).

The tea room got its start in 1931, in West Chatham on the Cape, about 37 miles from the Buzzards Bay location which became its long-term home. Prior to its beginning, owner Nate Nickerson was a taxi driver in Brockton MA, where co-owner Mildred Ring may have worked as a waitress.

Nickerson’s two sons were waiters at the restaurant which was open only from April through November.

In 1966, the final year in which I found advertisements for it, the White Rabbit had evidently abandoned the tea room theme. It then featured liquor and steaks. Nickerson had died in 1950 and it’s likely that it was under different management.

A few years ago I received a nice surprise when a stranger sent me this bowl by Syracuse china used in the tea room.

© Jan Whitaker, 2019

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March 12, 2019 · 8:18 pm

Effects of war on restaurant-ing

This is such a big subject that I’m focusing only on the two world wars of the 20th century. Both wars made restaurants more central to modern life. The restaurant industry emerged larger and with a more diverse patronage. It was more organized, more independent from the hotel industry, more consolidated, more streamlined in its practices, and less European in its values and orientation.

World War I

● The effects of World War I were felt before the US declared war against Germany in spring of 1917. Americans living abroad, such as artists in Paris, returned to the U.S. Some of them returned to Greenwich Village to develop and nurture something quite foreign here, namely café culture.

● In Washington DC, wartime bureaucracy required more office workers, increasing the ranks of working women, a new and lasting restaurant clientele. As the female workforce grew nationwide, women’s restaurant patronage from 1917 to 1927 went from 20% of all customers to 60%, and became foundational to the future growth of modern restaurants. Around the country low-priced restaurants accustomed to male patronage were forced to add women’s restrooms.

● Many foreign nationals who had worked as cooks, kitchen help, and waitstaff in restaurants left to join armies of their native lands. The restaurant labor shortage worsened when the draft began in 1917 and foreign immigration ceased. Immigrants were replaced by Afro-American and white women who migrated to cities. Serving in restaurants became female dominated.

● The war brought women to the forefront of food service. Home economists rallied to the cause by opening restaurants. In Washington DC, a graduate of Cornell’s home economics program began a cafeteria for war workers nicknamed the “Dom Econ Lunchroom.”

● Wartime prohibition followed by national prohibition in 1919 dealt a blow to fine dining. The culinary arts of European-trained chefs fell into disuse as many elite restaurants closed after a few lean years.

● Immigrant tastes were reworked by WWI. Those who served in the US military became accustomed to the American diet of beef and potatoes, white bread, and milk, as did Southerners used to “hogs and hominy.” Meanwhile on the homefront, certain “foreign” foods, such as pasta and tomato sauce, were admitted into the mainstream middle-class diet, in this case because Italy was an ally.

● Wartime also stimulated a more business-like attitude on the part of restaurants which now had to work smarter to produce profits. They adopted principles of scientific management — for example, they began keeping books! And they standardized recipes to turn out consistent food despite changes in personnel.

● The decade after World War I saw the rise of sandwiches, salads, milk, and soft drinks replacing the heavy restaurant meals served before the war.

● During the Depression WWI veterans demonstrated and lobbied for their long-overdue soldiers’ bonuses. Many used the bonuses to open hamburger stands and other roadside businesses such as the Kum Inn on Long Island.

World War II

● Many of the same kinds of effects were felt after the Second World War, sometimes more strongly because of the increased duration of the conflict. Immigration came to a halt, furthering the “Americanization” of restaurants. Women trained in institutional management and home economics continued to enjoy expanded opportunities and prestige. Two home economists in Minnesota saw their quantity cooking manual adopted by the military.

● During the war, the average American patronized restaurants as never before. Southern California restaurants were overwhelmed as an estimated 250,000 workers in war plants who lacked housekeeping facilities turned to public eating places for their meals.

● Food rationing dramatically increased restaurant patronage. In January 1943 the Office of Price Administration announced that the public would not need ration coupons in restaurants. Within weeks after rationing began restaurants were mobbed. In Chicago, Loop restaurants experienced a 25% increase in business. By October of that year patronage in NYC restaurants had doubled.

● Also stimulating the eating-out boom were generous business expense accounts which, said the NYT, “grew into a fat-cat fringe during World War II.” These benefits were meant to compensate workers who could not be granted raises because of government-imposed wage and salary freezes and employers’ wish to avoid paying excess-profits taxes. To retain valued employees they instead gave pensions, medical care plans, stock options, and generous expense accounts. Expense accounts led to the creation of the first nation-wide credit card, sponsored by The Diner’s Club.

● Already in 1944 the National Restaurant Association was looking forward to augmenting short staffs with some of the estimated 300,000-500,000 military cooks and bakers to be demobilized at war’s end. Tuition under the GI bill lured thousands into further training as restaurant cooks, managers, and proprietors.

● After fighting a war against a “master race” ideology, returning black GIs strongly resisted racial discrimination in American restaurants. In Seattle the NAACP filed complaints when “white only” signs appeared or blacks experienced deliberately poor service. The signs were meant for Japanese returning from internment camps as well. [Ben Shahn photo, FSA]

● Unlike before the war, eating in restaurants was no longer an unfamiliar experience for most Americans. A manual issued by the New York State Restaurant Association in 1948 proclaimed that restaurants were serving more than 15.5B meals annually. A sociologist attributed the emergence of the sassy waitress to wartime’s broadening clientele which included a “new class of customers, who were considered particularly difficult to deal with.”

● Family patronage, encouraged by a wartime increase in employment of married women, continued to grow after the war. A trade journal counseled operators of suburban restaurants to “be especially nice to children.” In Denver, the average family was said to eat out three or four times a month, a rate unheard of before the war.

● Another lasting effect of wartime eating-out habits was increased restaurant patronage in the South, a region where there had been few restaurants and little restaurant culture. Northern industries were already moving south in 1941, but also, as the restaurant industry noted in May of that year, “most of the Army activity is in the Southern States,” a fact they believed made it the area with the “greatest opportunity for restaurant expansion.”

● A number of common menu items can be attributed to World War II. Restaurant patrons learned how to eat lobsters, which were plentiful because they were not rationed. Pizza parlors proliferated because pizza was also simple to serve. Conscripted country dwellers were introduced to sea foods in military service. Veterans who had served in the South Pacific discovered a liking for Polynesian food.

● War spurred the use of new food products by the military, including frozen food. In a remarkably short time, the restaurant industry, which had previously preferred fresh to processed food, adopted frozen foods and by 1955 they accounted for 20 to 40% of their supplies. With the rise of frozen food and other war-facilitated convenience foods came restaurant stalwarts of the 1960s: French fries, breading mixes, and cheese cake.

● Along with frozen foods came new technologies for their preparation, in particular microwave ovens and quick-recovery griddles, both military spinoffs. The RadarRange, presented at the National Hotel Exposition in 1947, was developed by Raytheon using principles of infrared technology developed during the war. It not only permitted food to be cooked lightening fast but also made reheating pre-cooked frozen entrees possible. Another marvel was the Rocket Griddle which featured fast heat recovery that enabled frozen food to be cooked without defrosting.

● The development of the air freight industry following WWII, stimulated by the availability of trained pilots and surplus airplanes, permitted restaurants to obtain foods from locations around the world. A restaurant called Imperial House in Chicago was approached by two former Air Force fliers who proposed to fly in king crabs from Alaska by freezer plane. By 1952 the restaurant was bringing strawberries from Florida and California, bibb lettuce from Kentucky, salmon from Nova Scotia, pheasant and venison from South Dakota, grouse from England, and paté from France.

● Last but not least, the ideal of organizational efficiency was stimulated by both wars. The World War II postwar period saw the rise of a much larger food service industry.

And, of course, this brief survey is far from complete.

© Jan Whitaker, 2019

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