Category Archives: patrons

Know thy customer

In the early days of American eating places, in the late 18th and early 19th centuries, most customers other than travelers were personally known to proprietors. Some, especially single men, were regular customers eating in the same place every day for weeks, months, even years. They may have rented a sleeping room there as well. Others worked nearby. The typical newspaper advertisement of that time always began by saying that the proprietor wanted to thank his friends, old customers, and the public, in that order, which I believe descends in importance. Many of the familiar customers at better eating places no doubt kept a tab and paid monthly or less often.

From what I have been able to gather, anyone wanting to eat their dinner at a tavern, ordinary, coffee house, or whatever the establishment was called, would let the proprietor know in advance. For those who did not eat there every day, some (most? a few?) proprietors prepared a list of dishes being served that could be examined in the morning. As Mrs. Treville of New York announced in 1777, “The bill of fare [is] to be seen in the coffee room every forenoon.” After inspecting the day’s bill of fare, the prospective diner might leave his name or buy a ticket if he intended to return for dinner, which was served at noon or in the early afternoon.

Although there was sometimes a bill of fare, diners did not usually order individual dishes from it as we do today (though sometimes they did – subject of a later post). Instead, the meal would be served family style, with all the dishes being passed around a common table and each person paying a flat price. Anyone wishing an evening meal had to place their order in advance, probably so that the proprietor could buy the necessary supplies.

Although I am guessing about some of this – to a degree – I think this is how it usually worked. But what I don’t know is whether a person ordering an evening meal for themselves or a group of friends had to pay something up front or if being known was enough to underwrite the deal.

A few months ago a man walked into Antonio’s Pizza parlor in Amherst, Massachusetts, and placed a very large order for 178 pizzas which he said he would pick up later. He never did. The staff worked far into the night to prepare them and the bill totaled nearly $4,000. Almost all of the pizzas ended up being thrown away. The man, whose identity was never publicly revealed, was caught on the store’s security camera [center] and located later living in New Jersey. Through a lawyer he made settlement for an undisclosed amount, with no public explanation of his motive for what appears to have been an intentional prank.

He paid nothing in advance, nor did he leave his credit card or phone number.

Because he was wearing a lanyard around his neck filled with backstage passes and said he was ordering the pizzas for the crew of a Bob Dylan concert at the University of Massachusetts, Antonio’s failed to insist upon a deposit or … anything.

Did the early proprietors of eating places ever get stiffed? Apparently they did, despite the closer personal relations between them and their customers. A law was upheld in 1831 which said that each person in a dining party is a member of a partnership and as such is individually responsible for the entire bill if the others abscond or fail to pay.

Othello Pollard, who served a college crowd, announced in 1802 that he expected immediate payment and would extend credit only for “as long as a man can hold his breath.”

I don’t think Othello would have let the prankster out the door so easily.

© Jan Whitaker, 2011

1 Comment

Filed under patrons

He-man menus

I question whether there are huge gender differences in food preferences but I’ve seen plenty of evidence that many restaurants have marketed menus on this basis, especially by playing to the idea that men have manly tastes. This idea seems to have grown stronger in the 20th century when more women patronized restaurants on an equal basis with men.

Many people believe that men like heartier food than women do. In the 19th century, of course, men dominated restaurants and women were often viewed as special guests. Since eating places were accustomed to catering to men then, menu staples such as oysters, beef, and pie came to be seen as men’s favorite dishes. Perhaps they were, but then again they may have been regarded as “masculine” simply because men were the ones who usually ate them out in public.

In the early 1900s articles began to appear in newspapers that offered ideas of what food men liked best. Restaurants designed menus to appeal largely to male diners. Pollution of oyster beds brought growing distrust and beef came to top the list. “Quick lunch” spots noticed that men ordered more meat dishes than women. Louis Sherry said that women guests in his deluxe Fifth Avenue restaurant did not like to draw blood so they avoided red meat and game.

In the many places that served “business men’s lunch,” the favorite meal was meat and potatoes, pie, and coffee. If the lunch was served in a tavern setting, the pie and coffee might be replaced by a glass of beer. But men had other favorites as well, such as griddle cakes, corned beef and cabbage, beef stew, chili con carne, bean soup, fried potatoes, and ham and eggs.

With the advent of national Prohibition in the 1920s, observers noticed that men were eating lighter meals, more sandwiches, and even the occasional salad. While nutritionists hailed the change as healthier, some restaurant owners longed for the return of the heavy eater. When beer became legal again in 1933 the executive chef of Chicago’s Palmer House said, “With the stein on the table, masculine foodstuffs are bound to come into their own.” In 1934 a New York guide book tipped off men about where they could enjoy “man-sized” food “served without fancy gegaws.”

After Prohibition men who preferred no women in the dining room could go to bar & grill restaurants in hotels such as the Esquire Restaurant in the Penn-Harris Hotel in Harrisburg PA or the men’s bar at the Waldorf Astoria where they could enjoy their Martinis and Mutton Chops minus female company. In the men’s bar at the Mayflower Hotel in Washington, D.C.,  the dining room captain personally prepared Cannibal Sandwiches of raw beef, onion, egg yolk, and Worcestershire sauce at guests’ tables.

Known as the Rib Room, the men-only Mayflower bar was also host to FBI chief J. Edgar Hoover, who lunched there daily in the 1960s, always at the same table facing the door. His favorite meal, consumed with only the slightest variation, was cream of chicken soup, coffee, and Jello. While he was President, in 1970, Richard Nixon and four of his staff dropped in at the Rib Room for breakfast after Nixon’s early morning visit to Vietnam War protesters at the Washington Monument. Nixon ordered corned beef hash with an egg on top which, according to his press secretary, marked the first time he had eaten this dish in five years.

© Jan Whitaker, 2010

Leave a comment

Filed under food, patrons

Who invented … lobster Newberg?

The tale has often been told of Benjamin Wenberg who created a fabulous new dish at Delmonico’s restaurant in NYC sometime in the 1870s. The punch line revolves around how Charles Delmonico changed the name to Lobster Newberg to spite Wenberg after the two men had an argument. Do you believe the story? I am suspicious of it.

As a historian I run across many legends of this type. There is always a delightful little detail that makes the story click and lures journalists into repeating it so often that it becomes undisputed truth. Less catchy, and thus less repeated versions of the Lobster Newberg story, suggested that Wenberg did not want his name used so the name of the dish was altered slightly – or that the Delmonicos named the dish Newberg right from the start out of respect for Wenberg’s privacy.

It’s doubtful that Wenberg invented the dish. A sauce made of cream, egg yolks, butter, and sherry wine – the à la Newberg part of Lobster Newberg – was known as terrapin sauce and was in use before the 1870s.

Did Wenberg have anything to do with Lobster Newburg? Some stories imply he was the first to use the sauce with lobster. To me it seems doubtful that he would be more likely than top chefs to see its wider potential. In fact at least one Delmonico chef claimed to have developed the dish. In yet another version of the story, Delmonico’s named it for him because he ordered it so often.

Maybe. Whatever. As far as I can tell, no one has ever found the name Lobster Wenberg on a Delmonico’s menu. Nor has Lobster Newberg been found on menus from the 1870s or 1880s.

Although Benjamin Wenberg may be altogether irrelevant to the story of Lobster Newberg, he was an actual person, a well-known figure in New York City in the 1850s and until his death in 1885. He was in the shipping business, buying, selling, and chartering sea-faring vessels. At least one of his ships, Panchita, was suspected of engaging in the slave trade in 1856 and 1857.

The dish attributed to him became popular in the 1890s and the legend of its naming was oft repeated in this decade. It was a favorite chafing dish recipe for home entertaining and any restaurant with the least pretensions was bound to have it on the menu. Restaurants occasionally prepared it tableside in a chafing dish. Shrimp, crab, scallops, and sometimes frog legs were also offered à la Newburg.

These dishes were usually spelled with a U on restaurant menus. Which is another oddity since Wenberg’s name was usually spelled with an E.

© Jan Whitaker, 2010

8 Comments

Filed under food, patrons

Good eaters: Andy Warhol

He certainly wasn’t from the same category of eaters as James Beard, yet both Beard and Andy Warhol celebrated American cuisine, even in its more humble pancake/sandwich/barbecue forms. Warhol was a typical American eater in many regards. He was conservative about his food, preferred simple dishes, and was happy eating in front of the TV.

As for restaurants, he explained in his 1975 book The Philosophy of Andy Warhol that he stayed thin by ordering things he disliked in restaurants — even fashionable and expensive ones such as La Grenouille. While his companions ate, he picked at his plate and then had the food wrapped up so he could leave it somewhere for a homeless person to find. He called this the “Andy Warhol New York City Diet.”

He much preferred “good, plain American lunchroom[s] or even the good plain American lunchcounter” to chic eateries. His favorites, already vanished by 1975, were the “old-style” Chock Full O’ Nuts and Schrafft’s. “The days were carefree in the 1940s and 1950s when I could go into a Chocks for my cream cheese sandwich with nuts on date-nut bread and not worry about a thing,” he wrote. He felt that people could not handle many challenges to their food habits without becoming upset. As he put it, “Progress is very important and exciting in everything except food.”

He came close to becoming a restaurateur himself when he announced the coming of the “Andy-Mat,” an unpretentious neighborhood restaurant serving homely comfort food at reasonable prices which was slated to open in fall of 1977 on Madison Avenue at 74th Street in NYC, perhaps launching a chain. (See photo with Warhol and his partners, [standing L to R] architect Araldo Cossutta, developer Geoffrey Leeds, and financier C. Cheever Hardwick III.) Described as “a tinker toy for sophisticates,” Warhol’s concept included pneumatic tubes through which customers’ orders would be whooshed into the kitchen. The meals served in Andy-Mats, in keeping with the times, were to be frozen dinners requiring only reheating.

For some reason — poor location or failure to raise capital or maybe because the whole plan was cooked up over “twelve stingers at El Morocco” — the restaurant did not materialize.

© Jan Whitaker, 2010

6 Comments

Filed under patrons