Category Archives: women

Building a tea room empire

bluewhiteteacupHistorically, few tea rooms have enjoyed financial success. So, while “empire” may be a bit grandiose, it’s hard not be impressed by the tea rooms enterprise Ida Frese and her cousin, Ada Mae Luckey, built in New York City in the early 20th century. Ida and Ada, both from a small town near Toledo OH, struck it rich by winning the patronage of wealthy society women. Over time they owned six eating places: the Colonia Tea Room (their first), the 5th Avenue Tea Room, the Garden Tea Room in the O’Neill-Adams dry goods store, the Woman’s Lunch Club, and two Vanity Fair Tea Rooms.

How they did it is a mystery not fully explained by the reputed deliciousness of their waffles nor the coziness of the Vanity Fair’s fireplace. I have not been able to find anything about their backgrounds that explains what prepared them for business success. Although contemporary publications cited them as the founders of one of NYC’s first tea rooms, it’s not clear exactly when they got their start. In 1900 Ida, 28 years old, was still living with her family in Ohio, however only ten years later she and Ada were well established in New York, running at least four tea rooms.

vanityfair278Clearly they valued a good location. The Vanity Fair at 4 West Fortieth Street began in 1911, bearing a notice on its postcard (pictured) that it was across the street from the “new” public library which also opened in 1911. The tea room’s upstairs ballroom was the site of many a party, such as a Shrove Tuesday celebration in February 1914 attended by 150 masked guests.

fresetearoomsAdding to their financial success were several real estate coups. In 1914 Ida somehow obtained a lease on a coveted Fifth Avenue property. Her feat astonished everyone who followed real estate deals since the owner, a granddaughter of William H. Vanderbilt, had turned down repeated offers from would-be lessees and buyers. The house at #379 was one of the last residences on Fifth Avenue between 34th and 42nd streets which had not been turned into a store or office building. Ida and Ada moved the Colonia, previously on 33rd Street, to this address and rented the remaining space to retail businesses, dubbing the structure the “Women’s Commercial Building.”

In 1920 they constructed a building at 3 East 38th Street, planning to relocate the Vanity Fair Tea Room because they feared – incorrectly as it turned out – that they would lose the lease for the old Vanity Fair on West 40th. Just four years later Ida took an 84-year lease on the five-story office building at the southeast corner of Madison Avenue and 33rd Street. Eventually she bought this, as well as the Fifth Avenue property which was at some point replaced by a 6-story building. By 1926, in addition to the three pieces of Manhattan real estate, Ida and Ada had also acquired a farm in Connecticut where they grew vegetables and flowers for the tea rooms.

I don’t know the eventual fate of the tea rooms, but Ida and Ada, both in their late 80s, died in Los Angeles in 1959.

© Jan Whitaker, 2009

12 Comments

Filed under proprietors & careers, tea shops, women

Department store restaurants: Marshall Field’s

mfwalnutroom092271In 1890 Harry Gordon Selfridge, manager of Field’s in Chicago, took the then-unusual step of persuading a middle-class woman to help with a new project at the store. Her name was Sarah Haring (pictured) and she was the wife of a businessman and a mother. In the parlance of the day, she was needed to recruit “gentlewomen” (= middle-class WASPs) who had “experienced reverses” (= were unexpectedly poor), and knew how to cook “dainty dishes” (= middle-class food) which they were willing to prepare and deliver to the store each day.

sarahharing1894And so — despite Marshall Field’s personal dislike of restaurants in dry goods stores — the Selfridge-Haring-gentlewomen team created the first tea room at Marshall Field’s. It began with a limited menu, 15 tables, and 8 waitresses. Sarah Haring’s recruits acquitted themselves well. One, Harriet Tilden Brainard, who initially supplied gingerbread, would go on to build a successful catering business, The Home Delicacies Association. Undoubtedly it was Harriet who introduced one of the tea room’s most popular dishes, Cleveland Creamed Chicken. Meanwhile, Sarah would continue as manager of the store’s tea rooms until 1910, when she opened a restaurant of her own, patenting a restaurant dishwasher in her spare time.

The store’s first tea room met with success. When Field’s Wabash Street annex opened in 1893, an expansion timed to the World’s Columbian Exposition, the tea room moved into that space, seating 300 and taking up the entire 4th floor.mfmenu229

More tea rooms were added, including the Walnut Room which opened on the 7th floor of the new State Street building in 1907 (pictured, 1909). By this time the store’s restaurants could accommodate 2,500 people. Considering that the holiday season could attract as many as 200,000 shoppers daily, they were all needed. By the 1920s there were seven restaurants altogether: the Narcissus Fountain Room, the North Grill Room, the South Grill (aka Circassian Walnut Room), the Wabash Avenue Tea Room, the Colonial Quick Service Tea Room, the Wedgwood Room, and the Men’s “Grill” in the Store for Men.

mfmensgrill228A graduate of Chicago’s School of Domestic Arts and Sciences named Beatrice Hudson opened the all-male sanctum Men’s Grill (pictured) about 1914 and was responsible for developing a famed corned beef hash which stayed on the menu for 50+ years. Later she would own several restaurants in Los Angeles, coming out of retirement at age 76 to manage the Hollywood Brown Derby and again in her 80s to run The Old World Restaurant in Westwood.

The Depression evidently took a toll on the store’s restaurants because by 1941 only four remained. According to an advertisement customers could enjoy their North Shore Codfish Cakes, Canadian Cheese Soup, French Bread, and Chicken Pie in either the “Stately Walnut Room, picturesque Narcissus Fountain Room, rose-carpeted English Room, [or] serve-yourself Crystal Buffet.” For many years no liquor was served in Field’s restaurants – except for the Men’s Grill. Liquor or no, by 1952 the store’s restaurants sometimes fed as many as 25,000 people a day.

In later years many customers preferred to grab a quick snack and the store obliged. In the 1980s the 7th floor housed three cafeterias, a self-service pizza/pasta/salad bar, and a take-out sandwich stand. The full-service Walnut Room, however, continued, and was especially popular with Chicagoans for whom dining there was a family holiday tradition.

© Jan Whitaker, 2008

23 Comments

Filed under department stores, tea shops, women

The saga of Alice’s restaurants

alicesbook21A 1965 Thanksgiving dinner at the former church where Alice Brock and her husband Ray lived inspired Arlo Guthrie’s ballad of his arrest and subsequent draft board rejection for illegally disposing of trash. But “Alice’s Restaurant” also created vibrations so strong they imbued Alice’s whole career as a restaurant proprietor. Although she enjoyed a degree of success, her career was also filled with disappointments such as a nationwide chain of Alice’s Restaurants and a TV show (Cookin’ with Alice) that did not materialize.

In April 1966 she opened the first of her three restaurants, The Back Room, in an old luncheonette in Stockbridge which Alice described as “painted two-tone institutional green, and … definitely not the kind of place where I would eat, much less own.” Alice ran it for one year before she “freaked out” and closed it. In her book My Life as a Restaurant, she declares, “I didn’t know what I was going to do, but I knew I would never have another restaurant.” Not so – she would have two more.

After a year as consultant on the Arthur Penn movie built around Guthrie’s song, Alice decided to try again. But now she was a counterculture celebrity, portrayed in the film as a “dope-taking, free-loving woman,” a depiction which she insisted was false but which would bedevil her relations with town authorities whose approval she needed to open or expand a restaurant.

alicejokingcroppedShe would tussle with the town of Stockbridge throughout the four years she operated her second restaurant, “Alice’s.” Located in a semi-ramshackle former liquor store on Route 183, it began in the summer of 1972 as a roadside stand called “Take Out Alice.” Partly because of her celebrity and partly because she provided superior roadside fare – sushi, borscht, salmon mousse, and cream cheese & walnuts on homemade bread – she attracted volumes of summer visitors.

The next year she was granted permission to add a small dining room, but further expansion requests were denied, leading her to move the restaurant to Lenox, near Tanglewood, in 1976. In 1979 she closed Alice at Avaloch (shown below), the Lenox restaurant-plus-motel, after difficulties with the property’s sewage system and other adversities, permanently ending her restaurant career.

Alice'sRestavalochinnLenoxIn interviews and in her two books Alice espoused the value of fresh ingredients, garlic, meals with friends, and an experimental approach to cooking. Her words convey a free-wheeling, irreverent outlook. Some examples:
* On cooking: “Hell, you can make a soufflé in a garbage can lid if you want to.”
* On busy nights: “Oh, if only you could just cry and it would be over, but it won’t be over. Crying will come to nothing but wasted time, and you could cry forever, but this night is existing, the dining room is filling, the orders … are lining up on their clothespins.”
* On her Lenox restaurant: “We still serve everyone from schlumps to snobs.”
* On being a restaurateur: “Crazy, the restaurant has become my life, there is no life outside it, only in relation to it.”

© Jan Whitaker, 2008

9 Comments

Filed under Offbeat places, proprietors & careers, women

Mary Elizabeth’s, a New York institution

Mary Elizabeth Evans, for whom the landmark tea room was named, began her career in 1900 at age 15 as a small grocer and candymaker in Syracuse. After one year in business she cleared the then-handsome sum of $1,000 which she contributed to the support of her family while supervising a growing crew of helpers which included her two younger sisters who served as clerks and her brother who made deliveries.

Her family, though in seriously reduced circumstances, had valuable social connections. Her late grandfather had been a judge, her uncle an actor, and her departed father a music professor. That may help explain how she achieved success so rapidly – and why her story garnered so much publicity. By 1904 several elite NYC clubs and hotels sold her candy and soon thereafter it was for sale at summer resorts such as Asbury Park and Newport and in stores as far away as Chicago and Grand Rapids. In 1913 the all-women Mary Elizabeth company, which included her mother and sisters Martha and Fanny, was prosperous enough to sign a 21-year lease totaling nearly $1 million for a prestigious Fifth Avenue address close to Altman’s, Best & Co., Lord & Taylor, and Franklin-Simon’s.

By the early teens the candy store had expanded into a charming tea room with branches in Newport and two in Boston, one on Temple Street and the other in the basement of the Park Street Church near the Boston Common (pictured ca. 1916). Like other popular tea rooms of the era, Mary Elizabeth’s bucked the tide of chain stores and standardized products by emphasizing food preparation from scratch. Known for “real American food served with a deft feminine touch,” Fanny Evans said the tea rooms catered to women’s tastes in “fancy, unusual salads,” “delicious home-made cakes,” and dishes such as “creamed chicken, sweetbreads, croquettes, timbales and patties.” For many decades, the NYC Mary Elizabeth’s was known especially for its crullers (long twisted doughnuts).

Mary Elizabeth distinguished herself as a patriot during the First World War by producing a food-conservation cookbook of meatless, wheatless, and sugarless recipes, and by volunteering to help the Red Cross develop diet kitchens in France. After her marriage to a wealthy Rhode Island businessman in 1920 she apparently played a reduced management role in the business.

In its later years the NYC restaurant passed out of the family’s hands and began to decline, culminating in an ignominious Health Department citation in 1985.

© Jan Whitaker, 2008

112 Comments

Filed under tea shops, women

When ladies lunched: Schrafft’s

Schrafft’s began as a candy manufacturer in Boston but over time morphed into a well-known restaurant chain. In 1898 Frank G. Shattuck, a salesman for the Schrafft company from upstate New York, opened a candy store at Broadway and 36th in New York. His sister, Jane Shattuck, was largely responsible for the introduction of light lunches into the stores. The first to serve food was the Syracuse store in 1906 where a “Japanese Tea Room” (shown here) was boldly advertised as “the daintiest luncheon spot in all the State.” By 1909 Jane also introduced meals to the second NYC Schrafft’s, at 54 West 23rd Street in the heart of a thriving shopping district. By 1927, when there were 25 units, most located in NYC, the Wall Street Journal estimated that around 75% of Shattuck’s business was in the restaurant trade, with the rest candy-related.

schrafft's1920Schrafft’s was known for reproducing an air of gentility typical of the upper middle-class WASP home. Cooks, supervisors, and even some executives were women. Menus of the 1920s and 1930s included many salads, more desserts than entrees, and non-restaurant-y vegetable selections such as creamed cauliflower and fried eggplant. Frank claimed Schrafft’s cuisine was inspired by his mother’s cooking. Repeated efforts to overcome connotations of a “women’s restaurant” and attract men met with disappointing results despite customers such as James Beard. Women dominated even after some units began to serve cocktails in 1934.

Rent cuts in the depression encouraged chain expansion and by 1937, when Frank died, there were 43 Schrafft’s, most in metro NYC but a few in Boston and Philadelphia. At its peak there were about 50 units in greater NYC. In 1961 the chain played briefly with the idea of selling frozen dinners on the roadside. In the late 1960s the Schrafft’s candy company was sold to Helme Products while Pet, Inc. took over the restaurants. Pet made a renewed effort to renovate Schrafft’s image and attract men. At the Fifth Ave location (between 45th & 46th) the soda fountain was removed and a bar installed. The second floor, men-only dining room was given dark wood paneling, zebra-stripe carpeting, and named “The Male Animal.” The 1970s saw confusion as a Schrafft’s opened in Los Angeles (sporting a Chinese room and an Elizabethan room), new ownership took control, and numerous NYC locations were shut down. In 1981 the candy company ceased while the few restaurants remaining were in various hands.

© Jan Whitaker, 2008

147 Comments

Filed under chain restaurants, tea shops, women

Women as culinary professionals

Women were the first to obtain professional training in the culinary trades from American institutions. However, because their training took place in college “domestic science” (home economics) programs it tends to be omitted in discussions of the development of culinary schools (most of which originated after World War II). Another important source of women’s formal training was the Y.W.C.A. So well respected was the “Y” for food service training that a large restaurant chain sent its managers to a New York branch in 1914 to study efficiency methods.

Throughout the last two centuries, most of the professionally trained people who owned, managed, cooked, and served in restaurants were born in Europe and learned their trades there. Native-born restaurant managers and workers, by contrast, tended to have no culinary backgrounds whatsoever unless they had cooked in their own homes or those of others. Exceptions included some women who had gained experience as housekeepers and many ex-slaves who had learned the culinary arts in the “employ” of rich Southern planters.

By the end of the 19th century, and especially in the early 20th, domestic science programs in colleges and universities began to train women in quantity cooking, nutrition, and the management of large-scale dining facilities, both commercial and institutional. Women were the first college-educated personnel to enter the restaurant and hospitality field, with degrees from Pratt Institute, the University of Chicago, Simmons College, Michigan State, the University of Wisconsin, and others.

Although many graduates went on to head hospital and school food service operations, quite a number took over department store restaurants or opened their own places. An early, ca. 1896, graduate of a program at the Armour Institute in Chicago (later the Illinois Institute of Technology) was Ida Foster Cronk, catering director and manager of the Coffee House at Jane Addams’s Hull House. In 1900 Cronk left the settlement house to open her own Ristorante Roma in Chicago’s Loop, shown here ca. 1906.

© Jan Whitaker, 2008

2 Comments

Filed under women

Restaurateurs: Alice Foote MacDougall

Alice, shown in this 1929 book frontispiece at least 20 years younger than her true age at the time, was one of the most carefully crafted restaurant personas of her day. Due to numerous magazine stories spun by her publicity agent, she was widely known as the poor widow with three children who built a coffee wholesaling and restaurant empire on $38. Even she had to admit (or was this PR also?) that the story was overplayed. “How tired I did get of that woman and those interminable three!” she confessed. Quite honestly, I’ve always felt her much-vaunted opposition to suffrage for women was a publicity stunt too.

She was from a distinguished New York City family. Her great grandfather, Stephen Allen, was mayor of New York City in the 1820s, while her wealthy father Emerson Foote was a charter member of the Union League. Alice, her daughter, and her two sons were listed in the city’s Social Register in 1918. Her career in the coffee wholesaling business began in 1909 with the death of her husband Allan MacDougall. In the 1920s she was said to be the only woman expert in coffee grading and blending in the U.S.

She opened her first eating place, The Little Coffee Shop, in Grand Central Station in New York in December 1919. Waffles were the specialty in her homey café which was decorated with a plate rail and shelves holding decorative china. (Evidently tips were good, because MacDougall had the nerve to charge her waitresses $10 a day to work there.) By 1927 she had signed a $1 million lease for her fifth coffee house, Sevillia, at West Fifty-seventh Street. Her places became known for their Italian-Spanish scene setting. The reason, she said, was that it provided a way to disguise long, narrow spaces, as was clearly the case with the Cortile (shown here).

At Firenze, reputedly used as a movie set, she dressed her black servers like Italian peasants in bright uniforms and head scarves and had them go about filling copper jugs with water from a stone well. Tables were set with imported pottery which she sold as well, along with her Bowling Green Coffee. The Mediterranean village style mimicking courtyard interiors became wildly popular throughout the U.S. in the 1920s and countless women were inspired by MacDougall to open tea and coffee shops of their own. The chain went bankrupt in the depression and new management took over for a time, lowering prices and adding cocktails to the menu.

© Jan Whitaker, 2008

9 Comments

Filed under tea shops, women