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Top posts in 2020

It’s been a year! Bad for restaurants but good for restaurant history. I’m disturbed by the number of restaurants that became history this year and the many that are barely hanging on. It’s great that my blog has fared well but I’d rather see good fortunes shared.

The top post was a controversial one: Aunt Fanny’s Cabin. I focused on its troubled relation to race, which many readers disputed, arguing that the Black staff loved working there. Others ignored the post’s theme and just commented on the restaurant’s fried chicken.

The second most popular post was about Wolfie’s, in Miami. Since I published this post in March of 2011, it has consistently drawn large numbers of readers, becoming the all-time #1 post about an individual restaurant.

Other starring restaurants that drew many readers were (in this order): Schrafft’s, The Bakery, The Bird Cage, Miss Hulling’s Cafeteria, Toddle House, The Pyramid, and The Silver Grille. Note that two were in department stores: the Bird Cage in the newly-closed Lord & Taylor, and the Silver Grille in Higbee’s.

The number three post was Taste of a decade: 1970s restaurants. That was the decade in which many small chef-owned restaurants came along, introducing more adventurous menus and moving away from the post-war favorites, steak and baked (potatoes).

Most surprising to me was the number of clicks on Sawdust on the Floor, a post not focused on an individual restaurant, so not a fan page. This made me happy because I actually prefer researching and writing posts on trends and characteristics of restaurants.

Another surprise in 2020 was the increased number of appreciative comments — and especially emails — that I received from readers who took the time to write. Despite the contentiousness and divisiveness on display this year, I am also struck by how many people have gone out of their way to be kind and thoughtful.

Finally, I’m remembering what a friend said to me when I began this blog in 2008: Won’t you run out of things to write about? No, my list of ideas is longer than ever.

Meanwhile, wishing you all the best for 2021!

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Holiday greetings from 11th Heaven

A while back I found two small Christmas cards from the 11th Heaven Tea Room, run by Ella Roberts.

The name was evidently inspired by the tea room’s location on the 11th floor of the Browning Building, an oddly narrow building for its height, located in the Chicago Loop. The building, designed in “Moorish Gothic” style by architect Harry S. Wheelock, was constructed in 1899 and razed in 1990.

I have been able to find out almost nothing about the tea room or its owner, who had an unfortunately (for me) common name. In April of 1931 she ran three brief newspaper advertisements in the classified section saying, “Home cooked dinner, 50c; hours 10 to 4. Phone Dearborn 2673.”.

How long did she stay in business? Was her tea room a victim of the Depression? Was the 11th floor a curse, despite the building’s four elevators?

Regardless, I echo Ella’s messages: may the world treat you right, have a gorgeous appetite, and call again.

Addendum:

Thanks to Gary Allen, author, food blogger, and researcher extraordinaire, I now know more about the proprietor of Chicago’s 11th Heaven Tea Room.

Ella M. Roberts was a hard-working, seasoned businesswoman who had owned her own grocery store as far back as 1910. Her first husband had been a confectioner and it’s possible she had worked with him. By 1910 she was divorced; she remarried and in later censuses she was described as widowed. In 1920 she was still running the delicatessen, i.e., grocery. By 1930, at age 71, her occupation was listed as tea room proprietor, but no longer in the 1940 census. She lived to be 96.

Following on Gary’s research I learned that Ella’s three children were stage actors in the early century. In 1912 her daughter Maude Le Page created quite a stir and became a minor celebrity when she stood up in the balcony of a Chicago theater and loudly proclaimed that she would sell herself to a man for $1,000 so that she could escape working in a deli (!) and publish her poetry. She then enjoyed a whirl as a newspaper columnist writing on the hard life of working girls, explaining why they liked cheap thrills and frills, why they should be paid better, and why they were tempted to trade sex for money. In 1930 she lived with her mother and worked as a hand letterer for a card company. I have to wonder if she designed her mother’s Christmas cards.

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Dining with “Us Mortals”

From 1917 until 1955, W. E. Hill (William Ely Hill) created weekly panels of cartoons for newspapers under the overarching title “Among Us Mortals.” They featured ordinary people going about their business in public settings – always in ways that revealed their foibles. Clearly he was a sharp observer of people who possessed a wry sense of humor. His project – a “romance of the commonplace” – has been compared to that of Charles Dickens. I began “collecting” his images when I noticed that his observations often took place in restaurants.

Summer People, 1937

The Age of Hurry, 1939

Quick Lunches, 1941

Summer Tea Room, 1946

A Waiter’s Headaches, 1955

Where They Lunch, 1955

Where They Lunch, 1955

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Ceilings on display

Most people wouldn’t think of ceiling treatments as significant elements of restaurant decor, but they have been in many cases, as I have touched upon in an earlier post. In the 19th and early 20th centuries, fancy restaurants borrowed palatial European ceiling treatments with molded plaster ovals and rectangles framing paintings of classical scenes.

Such ceilings were, of course, in the minority. Most restaurants kept it simple with plain wood, plaster, or acoustic tile. A common treatment was to expose part of the building’s structure, its ceiling beams. Over time, of course, most buildings were no longer constructed with wooden beams. Steel beams don’t convey quite the same thing, and are usually covered up. But, as one company that makes faux beams for restaurants writes, “A drab ceiling design can easily detract from the experience.”

This realization led some eating places to attach fake beams. Although they are meant to convey an impression of sturdiness, in at least one case that impression was tragically false. In 1993 a decorative beam that had been attached with too-short nails came loose from the ceiling in a newly opened Taco Cabana in Las Vegas. It injured 14 people and the restaurant closed.

Cover-ups. If beams are meant to reveal structure, many restaurants have tried to hide it. As I researched this topic I was surprised to discover that collapsing ceilings are not entirely rare. This led me to wonder about one of the more common types of ceiling decor, billowing swaths of cloth. Was this a simple way to hide an unsightly or crumbling ceiling? Cloth certainly lacked the elegance borrowed from European palaces with rococo relief work and frescoed scenes, but they were undoubtedly much cheaper.

Hanging things. Objects dangling from ceilings may also simply be meant to add interest. They have ranged from faux flowers (Colaizzi’s), to enormous swordfish at a Texas fish restaurant (Granger’s, Sabine Pass TX), or grids of bamboo poles with Japanese glass float balls in Polynesian themed eateries. Maxwell’s Plum featured large animals in its street-front café. But none of these suspended objects could match those at Eddie Rickenbacker’s of 1980s San Francisco where the owner suspended his collection of vintage motorcycles.

Blue skies smiling above. In the 1930s it became popular to design a dining area to look as though it was located in a courtyard of a village, open to a starry sky above. This may have been a way of dealing with windowless interiors. In Los Angeles, the Paris Inn recreated a scene with the Eiffel Tower at one end, streetfront building alcoves along the sides, with tables under a starry sky between. The Child’s chain recreated Old France in Boston in the 1930s, while Morrison’s Cafeteria in New Orleans featured a Spanish pueblo. Blue sky ceilings had staying power. At El Fenix Restaurant of Casa Linda in Dallas in the 1950s guests were invited to “Dine in the Delightful Atmosphere of Old Mexico” where a large fake palm tree rose up incongruously from a checkered linoleum floor.

Lighted glass. When it comes to lighted glass ceilings, Maxwell’s Plum springs to mind immediately, with elaborate glass ceilings in both its NYC and San Francisco locations. But neon rods in a sunburst pattern could also be striking, especially when you consider that they were part of a drive-in’s decor. Of course California drive-ins, such as Dutch Youngman’s in Monterey shown here, were often more elaborate than those in the rest of the country.

There were certain hazards with a lighted glass ceiling, as I discovered at a restaurant in St. Louis.

© Jan Whitaker, 2020

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Maitre d’s

As the name suggests, “maitre d’hotel” (hotel master) tended to be used most often in hotels. In a large enterprise a maitre d’hotel would supervise multiple headwaiters, each of whom had charge of service in one of its multiple dining spaces. Those could include a formal dining room, a supper-room, a grill room, banquet rooms, and/or a café lounge. Over time, the positions of maitre d’hotel and headwaiter were collapsed into one, yet both terms remained in use.

The man (99.9% of the time) playing that role became the public face of a restaurant or hotel dining room. Like celebrities, he was often known by one name only. A counterpart of the chef who ruled the kitchen, he ruled the front of the house. In addition to being completely in charge of the dining room and its service, he might hire, train, and supervise the entire waitstaff as well as plan private dinners and banquets, take reservations, admit and seat guests, make recommendations and take orders, and prepare special dishes at the table.

Whether called maitre d’hotel or headwaiter, historically the person filling this role was an imposing physical figure, large, tall, and very well dressed. In this country during the 19th century the role was most often filled by a Black man, usually working in an American-plan hotel where meals were included in the cost of lodging. [L. D. Houston, shown here in 1904, worked in New York and for a time in Hong Kong where he went to escape U. S. racism.] Dressing the part was essential. During the 1930s Depression a nightclub performer in Paris entertained his audience by describing a headwaiter as “The only man in the place whose clothes fit.”

The maitre d’hotel (shortened to maitre d’ over time) or headwaiter could have a wide variety of duties depending upon the size of the dining facilities. An expensive, full-service restaurant that was French or international might have captains, waiters, wine stewards, and busboys in addition to a maitre d’. In the 20th century, a popular maitre d’, having reached the pinnacle of the waiting profession while working for someone else, might look for partners or backers and become the host of his own restaurant.

A prominent example of someone who worked his way up from waiter to owner/maitre d’ was the late Sirio Maccioni of New York’s famed Le Cirque. Other well known maitre d’s — who stayed at their posts for about 50 years each — were “Oscar” and “Hoxter.” Oscar Tschirky of the Waldorf was said to be the first to rope off a doorway, while Stansbury Hoxter of Boston’s Parker House was known for his smile and his infallible memory. [Portrait of Stansbury Hoxter courtesy of his great, great, great nephew James Bell.]

Although some maitre d’s who had immigrated from Europe arrived with hotel school training, usually the headwaiter/maitre d’ reached his position after considerable time working his way up the dining room hierarchy. He may have begun as a busboy or waiter, then advanced to captain of a group of waiters, and finally to headwaiter. Along the way he would have proved his ability to judge a guest’s social status, underwritten by his astute understanding of human behavior. It was expected that he not only remembered regular guests’ names and faces, but also knew their favorite dishes.

Although many Americans probably never encountered a maitre d’, he became a figure in popular culture. In 1927 the debonair Adolphe Mange played one in a silent-era rom-com.

While it’s true that favored guests at luxury restaurants appreciate the services of a maitre d’ who saves them “their” table, treats them with great care, and knows their likes and dislikes, many Americans have not reacted well to what they regard as haughty judges of their social rank who may treat them poorly or even turn them away. Despite the geniality of well-liked headwaiters, to many people the overall impression created by this personage is a feeling of cold formality. According to a 1940 opinion piece in a restaurant industry journal, diners did not like bowing nor “that type of waiter service that constantly rearranges your bread-and-butter-plate and water glass . . . and then frequently walks by your table to see if you are eating properly.”

That may be why in more recent times even an upscale, expensive restaurant probably does not have a formally dressed maitre d’ greeting guests. That role is more likely to be filled by a younger person, frequently a woman, who probably does not run the entire dining room nor hire the staff. She may nod her head as she hands guests a menu but does not bow.

© Jan Whitaker, 2020

 

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