Category Archives: miscellaneous

Today’s specials: books on restaurants

Appetite City

As someone who has spent years researching the history of restaurants I can give no higher praise than to say “I couldn’t have done it better myself.” That is my appraisal of William Grimes’ Appetite City: A Culinary History of New York (Farrar, Straus and Giroux/North Point Press), a book I highly recommend to anyone interested in the history of both restaurants and New York City. And, though I might have matched the book’s exhaustive research, I doubt I could have written it so engagingly. I appreciate Grimes’ level gaze and ability to sidestep the hype that has always surrounded New York restaurants, even as far back as 1825 when a journalist insisted that New York rivaled Paris with its “consummate institutions for cultivating the noble science of gastronomy.” Grimes’ response: “New York a rival of Paris? Hardly.” Though its star would rise throughout that century and the next, there were plenty of dips along the way. In the late 1960s and early 1970s the city was depressed and “cultural energy no longer radiated” from it. California restaurants became the locus of culinary innovation. Inevitably, though, many of its leading chefs migrated to New York as almost everyone who wants to make their mark does at some point.

Readers will find everything they are looking for in this book. All the leading restaurants and restaurant types are covered, in text and illustration: from Delmonico’s to the Automat, speakeasies and lobster palaces, beaneries and night clubs, oyster bars and world’s fairs eateries, from the 1820s to the present. I particularly enjoyed the book’s final chapter in which Grimes discusses his five years as a restaurant critic for The New York Times, during a “frenzied restaurant boom fed by a robust economy” (1999-2004) when “the dining scene was a complete free-for-all, as chefs dipped into Pacific Rim and Nuevo Latino with equal enthusiasm…” If I find anything missing in the book it is a characterization of New York restaurants which identifies how they have been, and are, different from those in the rest of the U.S., and the world — perhaps an impossible task, but worth a try. And something that applies to all capital/global cities that I would have liked to see would have been an attempt to separate the local dining spots (where the natives eat) from those that rely heavily on visitors to the city. But these are minor omissions in a valuable and thoroughly enjoyable book.

Republic of Barbecue

The Republic of Barbecue: Stories Beyond the Brisket (University of Texas Press) takes us far beyond New York City and its trendiness and glitz. Here we are introduced to more than one expects from a purely local tradition in cooking, eating, and restaurant-ing.

The book is by Professor Elizabeth S. D. Engelhardt of the American Studies Department at the University of Texas at Austin and 11 graduate students. With cameras and tape recorders the crew explored Central Texas eateries to create an oral history of barbecue and answer the question, “What does barbecue tell us about who we are?” Proprietors tell in 23 first-person narratives how and why they barbecue. These are supplemented by essays by the authors which explore the area’s history as well as subjects such as gender and race.

So the book sprawls, intentionally. As Engelhardt says, the idea is not to solidify Texas barbecue mythology but to find its complexities. Myth would have it that Texas barbecue is about beef and sausage; cowboys; rich and poor sitting side by side; eating off of butcher paper without utensils; slow cooking over mesquite and post oak in brick pits; no sauce; and only bread or crackers as sides. They find all of these things are real, but they also trace historical roots to Southern cotton culture rather than Western cattle culture; find decades of exclusion of blacks and Mexicans as customers; discover pork, chicken, turkey, goat, and mutton alongside beef; and find varied practices such as some barbecuers using sauce, some cooking on rotisserie pits fueled by propane instead of wood pits, and some cooking the meat for only three hours rather than twelve or more.

The book is well illustrated and, though somewhat repetitive and a bit inconclusive, filled with fascinating essays and narratives. I enjoyed reading about what to drink with barbecue – Big Red and Dr. Pepper sodas, and Shiner Bock and Lone Star beers. I appreciated Gavin Benke’s “Authenticity” which explores issues such as the restoration of butcher paper for the feel of the “real barbecue” experience, Eric Covey’s “Keep Your Eye on the Boll,” which examines barbecue in the context of a cotton-growing economy, and Remy Ramirez’s essay on her Mexican-American grandparents. The book is nicely produced and a pleasure to read and a must-have for anyone interested in barbecue or restaurant history and culture.

© Jan Whitaker, 2009

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Restaurant-ing on Thanksgiving

As a meal Thanksgiving dinner is steeped in agrarian values and customs that do not thrive in restaurants, which are primarily urban inventions. It is also incongruous to celebrate what has become a domestic festival in a commercial setting. Neither gourmet restaurants nor fast food eateries present the homeyness considered conducive to celebrating the holiday.

Nor is restaurant cuisine quite right for Thanksgiving. Thanksgiving dinner represents the ne plus ultra of comfort food. According to consumer researchers Melanie Wallendorf and Eric Arnould (“‘We Gather Together’: Consumption Rituals of Thanksgiving Day,” Journal of Consumer Research, June 1991), the typical dishes served are like baby food in that they are “baked, boiled, and mashed” foods which are soft in texture and prepared without much seasoning. The emphasis is on the presentation and consumption of abundance, which for participants implies almost compulsory overeating. Few people are interested in culinary innovation which, for most, threatens the essentially infantile pleasures of the occasion.

Despite restaurants’ apparent inadequacy in meeting the challenge of this American national gustatory ritual, there is some evidence that Thanksgiving restaurant-going has increased over the course of the past century. The tendency, though, is to see this more as symptom than innovation. The sentiment expressed in 1892, that Thanksgiving dinner in a restaurant is a “rather melancholy thing” has not been eradicated.

One would think that the restaurants best positioned to capture the Thanksgiving trade would be those with Early American decor, or venerable restaurants that can reference tradition, such as Brooklyn’s Gage and Tollner, or those that stress home-based values, such as tea rooms. In the Los Angeles area, which seems to have had a fair amount of Thanksgiving restaurant trade in the 1920s, diners could choose from Ye Golden Lantern Tea Room or the Green Tea Pot of Pasadena, among others. Harder to understand, though, was the appeal of restaurants serving chop suey to the strains of Hawaiian music. About the same time Indianapolis was well supplied with dining out choices for the holiday, ranging from traditional Thanksgiving fare at the Friendly Inn to barbecue at Ye Log Cabin to a “Special Turkey Tostwich, 25c” at Ryker’s. The city’s Bamboo Inn offered two styles of Thanksgiving dinner, one with turkey and the usual trimmings and the other a Mandarin Dinner with Shrimp Egg Foo Young and Turkey Chop Suey.

Although the president of the Saga Corporation, a restaurant supplier, insisted in 1978 that eating out on Thanksgiving and Christmas had lost its stigma, events such as turkey dinners given by churches and soup kitchens for the poor and homeless, as well as explanations given by restaurant patrons in surveys, would indicate otherwise. They seem to suggest that dining in a restaurant on Thanksgiving is frequently a compensation for some sort of lack on the homefront rather than a positive attraction in its own right. Wallenberg and Arnould reported that only 1.8% of the people they surveyed said they would prefer to spend Thanksgiving in a restaurant than at home.

© Jan Whitaker, 2009

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Between courses: rate this menu

5betweencoursesREVI always find it difficult to judge menus from the 19th century because our eating habits, food preferences, and food resources have changed considerably since then. It is difficult to decide whether any given menu is fine, average, or poor. The following menu was designed by a hotel steward (stewards were in charge of expenses) for a banquet in 1893. Almost certainly wines would have been served with the seven courses (which are Soup, Fish, Roast, Punch, Entree, Dessert, and Coffee).

How would you rate it?
A = an excellent high-class dinner
B = a fine basic dinner
C = an inexpensive yet acceptable dinner

MENU
Bisque of Oysters
Planked Whitefish, Maitre d’Hotel
Browned Potatoes
Roast Tenderloin of Beef, Sauce Madere
Green Peas
Lemon Water Ice
Deviled Lobster au Gratin
Vanilla Ice Cream
Assorted Cake
American Cheese, Water Crackers
Coffee

See what the steward thought about this menu.

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Taste of a decade: 1890s restaurants

1893NYCAs the decade starts there are over 19,000 restaurant keepers, a number overshadowed by more than 71,000 saloon keepers, many of whom also serve food for free or at nominal cost. The institution of the “free lunch” has become so well entrenched that an industry develops to supply saloons with prepared food. As big cities grow, the number of restaurants swells, with most located in New York, Pennsylvania, Illinois, Massachusetts, and the Midwest where young single workers live in rooming houses that do not provide meals. Southern states and the thinly populated West, apart from California, have few restaurants.

Cheap restaurants such as lunch counters, lunch wagons, and ethnic cafés are the leading types, buoyed by the heavy immigration of Southern Europeans, particularly Southern Italians. Chinese restaurants become more common in the East. More unescorted women patronize restaurants, particularly in downtown shopping districts and around office buildings where they work. Bigotry increases and, despite civil rights laws, Afro-Americans face greater rejection by restaurants.

An economic panic in 1893 sends the country into a severe four-year-long Depression. Self-service lunchrooms which operate on the honor system begin to notice that one out of every ten patrons shaves their check. Interest grows in an “automat” from Germany in which food is not accessible until money is deposited in a slot. Rumors spread that one will debut in St. Louis and another in Philadelphia.

1893LadyinRedNear the decade’s end, the “Gay 90s” commence and those who are able and so inclined pursue the good life, which increasingly includes going to restaurants for the evening. It is still considered somewhat disreputable to do this, so some people go out to dinner only when visiting another city.

Highlights

1891 The Vienna Bakery restaurant of Los Angeles creates a stir when it advertises that it never serves “come backs” (food left on other people’s plates). “When a meal is served its remains are thrown away,” it insists. The following week it reaffirms the claim and further boasts, “No Chinaman Handles any of the food cooked at THE VIENNA.”

1893 Chicago is full of horse-drawn lunch wagons which cluster around railroad depots and the entrances to Jackson Park to take advantage of the crowds attending the World’s Columbian Exposition.

delmonicobdwy5th26th921893 A drunken man fires five shots into Delmonico’s in New York City (5th Ave. and 26th St., pictured), later declaring he believes in equality among the classes and wanted to “give the rich people I saw in there enjoying themselves a good scare.”

1894 The Maverick Restaurant opens in Golden, Colorado, for the express purpose of serving 5-cent meals to the vast army of unemployed men who earn credit to pay for the meal of meat, potatoes, and a vegetable by cutting and stacking wood. Unlimited amounts of bread are included but no butter.

1894 In Chicago, jobless men are thankful for free food that saloons provide with the purchase of a beer. One declares, “This free lunch is all that keeps me alive. I have been out of work for three months…. Five cents now buys me a meal and another nickel goes for lodging. That is what I live on and I consider myself lucky.”

Marston's3501895 Competition from cafés and restaurants in Massachusetts has just about wiped out the old boarding houses where renters had all their meals supplied. One reason is that people prefer restaurants because they get to choose what and when they eat. – Boston’s Marston restaurant, established by sea captain Russell Marston in the 1840s, opens a women’s lunch room on Hanover Street.

1896 With the passage of the Raines Law, which permits only hotels to sell liquor on Sunday (the busiest day for many restaurants), some New York restaurants begin to permit prostitutes to ply their trade in upstairs rooms which they have furnished with beds to qualify as hotels. The Maryland Kitchen on 34th Street, known for Southern cooking, and Gonfarone’s Italian restaurant in the Village are two of the many which take this route.

1897 In Michigan and Indiana bills are introduced in the legislature to outlaw French on menus. The Michigan bill is introduced by a legislator who had an embarrassing experience in a Chicago restaurant. Unable to figure out a menu, he ended up with two bowls of soup and some toothpicks.

1897 In the midst of the bicycling craze, two debutantes open a pink and white tea room serving lettuce sandwiches and café frappé to cyclists in Greenwich CT. Meanwhile a black cyclist who stops at Chicago’s Old Vienna café on Cottage Grove orders a lunch that never arrives. When he presses the manager, he is told, “You ought to know we don’t serve n*****s here.”

1898 During the war between the United States and Spain, public opinion against Spain whipped up by “yellow” (nationalist, sensationalist) journalism causes some restaurant keepers to rename “Spanish omelets.” Instead they are listed on menus as “tomato omelets.”

1899 A Chicago newspaper runs a story with a headline that reads: “Swell Gothamites Now Dine in Cafes. Members of New York’s Smart Set, with Some Exceptions, Have Adopted a Bohemian Fad Inaugurated in Paris and London. Society People Now Court Publicity and Love to Exhibit Their Marvelous Toilets [clothes] for the Admiration of the Vulgar. It Is Predicted That This Innovation, of Questionable Taste, Will Spread to Chicago.”

Read about other decades: 1800 to 1810; 1810 to 1820; 1820 to 1830; 1860 to 1870; 1920 to 1930; 1930 to 1940; 1940 to 1950; 1950 to 1960; 1960 to 1970; 1970 to 1980

© Jan Whitaker, 2009

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It’s not all glamor, is it Mr. Krinkle?

hudsonscoeurd'alene07REVThe restaurant business didn’t get much respect until it was sharply disconnected from drinking and put on a business-like footing in the Prohibition era of the 1920s. Before this there were, of course, some high-paid chefs as well as many restaurant owners who made good money but their financial success did not generally translate into social status as it often does today. On the whole anyone who had an education and options in how they earned their living stayed far away from work in restaurants.

The negative attitude toward restaurants is illustrated in a passage in the 1894 novel Dan of Millbrook by Charles Carleton Coffin. The following exchange between two old friends speaking of a former schoolmate named Caleb Krinkle is revealing of the low esteem held by the typical native-born middle class American for anyone working in a restaurant or “eating-saloon” (a common lunchroom).

Miss Wayland: By the way, how are our old friends at Millbrook – that sweet girl, Miss Fair, and Mr. Krinkle?

Her friend: Mr. Krinkle is not there; he is in this city.

Miss Wayland: In Boston?

Her friend: Yes; and rather low down in the world: he is in an eating-saloon.

Miss Wayland, looking sad: You surprise me. I thought him an estimable young man, with a bright future before him.

Her friend: There came a sudden change in his fortunes; his father was drowned … while attempting to save a little girl; all of his property was swept away, and Caleb was forced, of course, to step down from the position he had occupied. He is plodding along now in an eating-room …

Miss Wayland: Mr. Krinkle tending an eating-saloon? How strange!

Her friend: Truth is stranger than fiction, it is said.

Miss Wayland: I am really sorry for him.

© Jan Whitaker, 2009

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Restaurant history quiz

Lobstersquiz

1. A restaurant at the Panama-Pacific Exposition in San Francisco in 1915 served Pearly Eyebrow and Lobster Eye. What were they?
A. Teas served at the Chinese Food and Tea Parlor
B. French pastries served at The Pantry
C. Soups served at The Hearth Stone
D. Oysters served at The Pacific Hut

2. The architecture of Howard Johnson’s second restaurant, in Middleboro MA, imitated that of which other chain?
A. White Castle
B. Dutchland Farms
C. Simple Simon’s drive-ins
D. Orange Julius

3. What is an ordinary?
A. A cheap lunchroom of the 1890s
B. The original name for the railroad dining car
C. A fixed-price meal in taverns and coffee houses in early America
D. Supper of meat, potatoes, and vegetable

4. Food that is not found on the bills of fare of the Revolutionary period:
A. Turtle
B. Steak
C. Shrimp
D. Ice Cream

5. Which would cost you the least at a tavern around 1790?
A. Hay for your horse
B. A bed for the night
C. A complete dinner
D. A bottle of champagne

6. What does this sentence from 1900 mean: “They find no kickshaws on the bill.”
A. The total charged for the meal is correct
B. The restaurant has no frills or fancy dishes on its menu
C. It is a clean eating place
D. The menu does not mention extra charges

7. What is a box stew?
A. A prepared stew made of dry ingredients to which water is added
B. An oyster stew made with box oysters from Fulton Market in NY
C. Humorous kitchen slang for a takeaway meal in a styrofoam box
D. Misspelling of Bach’s stew, a German pork dish

8. Which year did coffee shift from 5 to 10 cents in most restaurants?
A. 1910
B. 1860
C. 1895
D. 1950

9. Which type of restaurant has been called “a bar with a dining room attached”?
A. Steak house
B. Roadhouse
C. Polynesian restaurant
D. All of the above

10. Chefs didn’t like to use them ca. 1960 because they take too long to chop, don’t store well, are only available seasonally, and can be expensive. What are they?
A. Fresh herbs and spices
B. Leaf lettuces
C. Mushrooms
D. Kumquats

ANSWERS

© Jan Whitaker, 2009

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Between courses: mystery food

10betweencoursesrevIn the 1850s the great landscape architect Frederick Law Olmsted, designer of New York’s Central Park, traveled through the South to investigate the institution of slavery. His observations were published in three volumes which were influential in turning readers against slavery. Around 1857 he traveled to Memphis, Tennessee, where he stayed at the Commercial Hotel. Although it was considered a first-class establishment, things did not go well for Frederick in the dining room as his journal entry for March 20, below, reveals. Among the dishes appearing on the not-too-elegant menu were “Beef heart egg sauce,” “Calf feet mushroom sauce,” “Bear sausages,” “Fried cabbage,” and, for dessert, “Sliced potatoe pie.” Better than whole potato pie, I guess.

He wrote:
Being in a distant quarter of the establishment when a crash of the gong announced dinner, I did not get to the table as early as some others. The meal was served in a large, dreary room exactly like a hospital ward; and it is a striking illustration of the celerity with which everything is accomplished in our young country, that beginning with the soup, and going on by the fish to the roasts, the first five dishes I inquired for … were “all gone;” and as the waiter had to go to the head of the dining room, or to the kitchen, to ascertain this fact upon each demand, the majority of the company had left the table before I started at all. At length I said I would take anything that was still to be had, and thereupon was provided immediately with some grimy bacon, and greasy cabbage. This I commenced eating, but I no sooner paused for a moment, than it was suddenly and surreptitiously removed, and its place supplied, without the expression of any desire on my part, with some other Memphitic chef d’oeuvre, a close investigation of which left me in doubt whether it was the denominated “sliced potatoe pie,” or “Irish pudding.”

© Jan Whitaker, 2009

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Taste of a decade: 1940s restaurants

DCcafeteria1943During the war (1941-1945) the creation of 17 million new jobs finally pulls the economy out of the Depression. Millions of married women enter the labor force. The demand for restaurant meals escalates, increasing from a pre-war level of 20 million meals served per day to over 60 million. The combination of increased restaurant patronage with labor shortages, government-ordered price freezes, and rationing of basic foods puts restaurants in a squeeze. With gasoline rationing, many roadside cafes and hamburger stands close.

For a time after the war, rationing continues and wholesale prices stay high but patronage falls off as women leave jobs and return to the kitchen. Trained restaurant personnel are in short supply. Restaurants take advantage of food service methods and materials developed for the armed services. The frozen food industry supplies restaurants with fish, French fries, and baked goods. Boil-in bags of pre-cooked entrees become available. Fast food assembly lines and serving techniques used by the military are transferred to commercial establishments.

Highlights

1940 Based on how many restaurant tablecloths have numbers scribbled on them, executives of the National Restaurant Association reason that mealtime deals are being made and that business is finally bouncing back from the Great Depression.

toffenetti3321941 When the restaurant in the French pavilion at the New York World’s Fair closes, its head Henri Soulé decides he will not return to a Paris occupied by Germans. He and ten waiters remain in New York and open Le Pavillon. Columnist Lucius Beebe declares its cuisine “absolutely faultless,” with prices “of positively Cartier proportions.” – Chicago cafeteria operator Dario Toffenetti, who also had a successful run at the Fair, decides to open a cafeteria in Times Square.

1942 According an official of the National Restaurant Association, nearly one tenth of the 1,183,073 employees and proprietors in the U.S. restaurant business are in California.

1943 Decreeing that patrons will not need to turn in ration coupons for restaurant meals, Washington makes a fateful decision that will fill restaurants to the bursting point. In Chicago, restaurants in the “Loop” experience nearly a 25% increase over the year before, while in New York City patronage doubles and earlier seatings must be devised.

1943 Food imports cease and Chinese restaurants cannot get bamboo shoots. They substitute snow peas, now grown in California and Florida. Because of restrictions, restaurants of all kinds leave cakes unfrosted and substitute honey and molasses for sugar. Instead of beef, lamb, and pork, vegetable plates, fish, omelets, spaghetti, and salad bowls fill menus.

1944 In Reno, Nevada, the White House offers a menu with many fish, seafood, and poultry selections, including lobster, crab legs, frog legs, oysters, fried prawns, brook trout, guinea hen, squab, pheasant, sweetbreads, turkey, duckling, and chicken a la king.

schrafftsrockefellerctr19481946 Like health departments all across the country, NYC begins a crack down on unsanitary conditions in restaurants, a problem that worsened with skeleton crews and extended mealtimes during wartime. An official says that of five inspections he witnessed only a Schrafft’s (shown here: Schrafft’s at Rockefeller Center) could be pronounced “sanitary and clean.”

1947 The Raytheon Corporation, maker of radar systems and components for the military, teams with General Electric to introduce the first microwave oven, the Radarange. Not available for home use initially, it is rented to hotels and restaurants for $5 a day.

1947 After numerous Afro-Americans are refused service in Bullocks department store tea room in Los Angeles, a group sponsored by C.O.R.E. stages a sit-in. Later a supportive white veteran publishes a letter to the editor of a paper declaring that since black soldiers regarded it as their duty to protect him from the “enemy abroad” during wartime, he now feels it is his duty “to protect them from the enemy at home.”

1948 An advice column tells girls to let their date handle all restaurant transactions, including complaints or questions about overcharges. “The girl does not intrude or ask, later, who won the argument,” advises the columnist. – In Chicago, a year-long trade school program in professional cooking enrolls veterans to help relieve the city’s acute chef shortage.

howardjohnsons1949 Howard Johnson’s, the country’s largest restaurant chain, reports a record volume of business for the year. HoJos, which has not yet spread farther west than Fort Wayne IN, plans a move into California.

Read about other decades: 1800 to 1810; 1810 to 1820; 1820 to 1830; 1860 to 1870; 1890 to 1900; 1900 to 1910; 1920 to 1930; 1930 to 1940; 1950 to 1960; 1960 to 1970; 1970 to 1980

© Jan Whitaker, 2009

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The other Delmonicos

delmonicoDENVER84REVIn the mid-19th century there was only one American restaurant with a worldwide reputation, Delmonico’s in New York City. A Tribune reporter wrote in the 1840s that Delmonico’s represented the sole example of an “expensive and aristocratic” restaurant which was “equal in every respect, in its appointments and attendance as well as the quality and execution of its dishes, to any similar establishment in Paris itself.”

Consequently the name Delmonico was worth gold. In the middle of the century it began to crop up everywhere.

The best known of the “other Delmonicos” was one in San Francisco. It came by its name honestly since it was established by Cyrus Delmonico, an Italian-Swiss relative of the New York Delmonicos. He opened his restaurant in 1850, selling it two years later to Giocondo Giannini (who, it must be noted, did not change the name to Giannini’s).

In 1850 Delmonico’s in San Francisco occupied the second floor of a frame house whose lower floor held a market selling beef, Sandwich Islands squashes, and $2 cabbages. The narrow room whose walls and ceiling were covered in white muslin held two rows of tables. Even though modest in appearance it was considered one of the best and most expensive eating places in a town where provisions were scarce and miners carried gold in their pockets. Breaded veal cutlets went for $1 and lobster salad was $2. With wine, a full meal could easily cost the princely sum of $5.

There continued to be a Delmonico’s in San Francisco into the 20th century though how much continuity it had with the 1850s establishment I don’t know. After the turn of the century it was classed with other eating places designated as “French restaurants” (meaningfully enclosed in quotation marks) or “so-called French restaurants,” which everyone knew meant that upstairs rooms were available for sexual liaisons. Delmonico’s, along with Marchand’s, the Poodle Dog, the Pup, and Tortoni’s, were the object of a shakedown by public officials who held up liquor licenses until protection money was paid.

What is interesting about most of the Delmonico restaurants that populated the West and other parts is that a proprietor could be of any nationality as could the fare. Many had cuisine that might be described as ethnically indeterminate, as is illustrated by a menu from San Diego’s turn-of-the-century Delmonico which features roast beef, roast pork, or roast mutton served with fried potatoes, bread & butter, and coffee, supplemented by baked beans, omelets, ham & eggs, oysters, and pie. Some of the other Delmonicos served French food and at least one furnished Chinese cuisine but probably most were Italian or gastronomically nondescript.

delmonicokeywest31From the 1870s up to the 1930s, but not so much after that (except for New Orleans?), I’ve found Delmonicos in Los Angeles, Denver, Colorado Springs, Tombstone, Phoenix, Helena, Portland OR, El Paso, Dallas, Walla Walla, Mobile, Memphis, Winona MN, Leavenworth KS, Detroit, Key West (1931 ad pictured), Pittsburgh, Buffalo – and more. Proprietors names ranged from Gutekunst to Garibotti to McDougal.

© Jan Whitaker, 2009

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Between courses: where’s my butter?

2betweencourses307In the early 1950s middle- and upper-income people in cities of 25,000 or more were surveyed about their restaurant habits. People with lesser incomes and those living in rural areas and small towns were excluded because they were considered to be infrequent restaurant patrons. Thirty-five percent of those surveyed reported eating a restaurant lunch or dinner, or both, four to seven times a week. About one-third of the respondents also volunteered complaints, some of which follow:

“There was a lot of noise in the kitchen.” hairinfood323

“One of the waitresses was mopping the floor all the time.”

“A fellow beside me happened to have a choking spell and told me the whole story of how it happens once in a while.”

“The vegetables were canned.”

“They don’t serve butter with the meals.”

“There was no one to greet us when we entered; we had to find a table ourselves.”

“The tablecloth was dirty and the waiter was grouchy.”

“The waiter’s cuffs were in the food and perhaps his thumb in the soup.”

“The waitress was flirting with my escort.”

“The waitresses talked about each other when they had time.”

“They started to turn off the lights before we left.”

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