Name trouble: Sambo’s

SambosGoletaCA

You might imagine that chain restaurants would spend vast amounts of time and money researching potential names in order to pick one that would convey exactly the desired associations and nuances. Certainly one that would not insult a portion of its intended customers.

I’m sure most do. Sambo’s was not among them.

Wouldn’t the founders of Sambo’s, in the late 1950s, dimly perceive that the name Sambo was not beloved by everyone, especially African-Americans?

Why would they decorate with images from the book “Little Black Sambo,” the American editions of which were filled with racist caricatures?

sambocollage

Evidently they had no idea that Sambo had been – and still was – a derogatory word for black males for over 100 years; that the name and ridiculous images of Sambo were used on many consumer products in the early 20th century; and that after WWII school libraries had complied with requests by African-Americans to remove the book from shelves.

Even if they didn’t know any of this, when protests erupted they might have realized they had made a terrible mistake. Regardless of whether “Sam-bo” originated from the first name of one of them combined with the nickname of the other.

Nope, nope, nope, and double nope.

Instead the founders, their successor, and the corporation that finally took over the chain all insisted right up to the bitter end that no harm was intended or implied. Even as they renamed some units in the East where there had been boycotts, the company insisted the change was purely in order to market their new menus.

sambo's216CabrilloHwy1960The first Sambo’s was opened in Santa Barbara in 1957. [pictured] By 1977, when the son of one of the founders was heading the company, the chain was the country’s largest full-service restaurant chain, with 1,117 units.

But trouble was looming. Protests during the West Coast chain’s expansion into the Northeast had already resulted in renaming units in the Albany NY area “Jolly Tiger.” Eventually there were 13 Jolly Tigers in various towns. Protest would spread to Reston VA, New York, and New England including at least 9 towns in Massachusetts. In 1981 the Rhode Island Commission on Human Rights ordered the company to change its name in that state because indirectly the name violated the 1964 Civil Rights Act by denying public accommodations to black persons.

SambosNoPlaceLikeSam'sLogo1981The company responded that it would rename 18 of its Northeastern units “No Place Like Sam’s”; in fact according to an advertisement a few months later they actually renamed 41 units.

Soon thereafter the company began to collapse. In November 1981 it filed for Chapter 11 bankruptcy protection, closing more than a third of its units. In Leominster and Stoughton MA, early morning customers had to pick up and get out immediately so the restaurants could be padlocked.

In 1982 all, or most, remaining Sambo’s were renamed Seasons. By 1984 most of the Seasons restaurants had been sold to Godfather’s Pizza and other buyers.

The successive name switches undoubtedly hurt business, but a more serious problem was that Sambo’s, like other chains using a coffee shop format with table service and extensive menus, had been steadily losing out to fast food chains.

The chain is kaput yet the beat goes on. The original Sambo’s in Santa Barbara continues in business under new ownership – still using the thoroughly discredited name. On its website it also continues the threadbare tradition of justifying the name as a compound of the founders’ names.

© Jan Whitaker, 2013

10 Comments

Filed under history, restaurants

10 responses to “Name trouble: Sambo’s

  1. Anonymous

    I remember eating at one of their restaurants near the Miller Hill Mall in Duluth, MN in about 77.

  2. Stan

    No use explaining the name’s origin. Some people are too hateful and prejudiced to see the truth.

  3. jon newlin

    Mrs. Bannerman’s book–despite the idiotic protests from those who never got beyond the title–is set in India…Last I heard, there are no tigers on the African continent…nor is ghee much of a favorite there…

  4. Richard H. Engeman

    There is yet today a “Lil’ Sambo’s Family Restaurant” in coastal Lincoln City, Oregon. They too have a “justification” for their name, which they attribute to Helen Bannerman’s 1899 children’s book. Sigh.

  5. Having lived and worked in Santa Barbara in the 70′s I am very familiar with Sambo’s. This concern about the name being racist was and continues to be politically correct nonsense. The Sambo’s name was simply the combining of SAM and Bo, the names of the founders..long before the popular children’s book “Little Black Sambo” by Helen Bannerman made its’ way into popular American culture…for better or worse.

    You might say “they should have known better” but I say “get over it”.
    At the time the chain offered terrific meals 24 hours/day at reasonable prices. The employees (from my observation) were happy and the compensation to managers broke the “long hours for no pay” mold in the restaurant industry with an ingenious payment plan based on gross weekly volume similar to the Valle’s steak house chain in the East.

    • Yeah, those politically correct negroes had some nerve! Always being over-sensitive. All those pictures of the little ni-black boy inside the restaurants prove that Sambo’s was just a contraction of two good white people’s names. Those coloreds even made Quaker Oats change Aunt Jemima’s picture away from being one of a proper Black Mammy, like she’s supposed to be. We need to take back this country!

  6. Thomas Byg

    Where was the owner “from”…there seems to be an inherent racist predilection just forgotten

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